Case Files Analyst (Temporary)

Case Files Analyst

The Case Files Analyst is responsible for managing, analyzing, and submitting responses to document requests, in support of a government agency.

Position Duties :

• Manage a shared inbox that receives requests for information. Log, track and assign requests to oneself and other team members as necessary.
• Analyze requests to understand who the requestor is, what information is being sought and what information can be released based on requestor's affiliation to the information and SOPs.
• Collaborate with various stakeholders such as program and / or customer staff to compile the requested documents.
• Review files and redact information as directed by SOPs. Analyzes complex or unique requests by reviewing previous scenarios and seeking guidance from the team / leadership.
• Submit completed requests to the requestor based on urgent or standard timelines.
• Manage, track and authorize child advocate appointments for program participants.
• Participate in special projects as required such as fulfilling large document requests in response to litigation inquiries.
• Assist the FOIA team with processing requests and other tasks as requested.

This position is 100% remote, but the preferred candidate will be located in the DMV region.

Education : Requires a BA / BS degree in social sciences or related discipline.

Qualifications :

Additional Requirements :