Talent.com
Senior System Analyst
Senior System AnalystMaximus • Springfield, US
Senior System Analyst

Senior System Analyst

Maximus • Springfield, US
4 days ago
Job type
  • Full-time
Job description

Essential Duties and Responsibilities :

  • Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
  • Act as primary liaison between project business staff and technical staff.
  • May lead area of requirements development including; work plan development, timeline, and resource management.
  • Evaluate and recommend enhancements to application efficiency and reliability.
  • May provide guidance, coaching, and training to other employees within job area.

Job-Specific Essential Duties and Responsibilities :

  • Serve as the primary point of contact with MAXIMUS project staff and / or clients to define and document business and technical requirements for assigned projects.
  • Act as the principal liaison between business stakeholders and technical personnel to ensure alignment of project objectives, requirements, and deliverables.
  • Develop a comprehensive understanding of business processes, operational workflows, and system components, and translate this knowledge into detailed functional and technical specifications.
  • Lead or support requirements-development activities, including work-plan creation, task coordination, timeline management, and resource planning.
  • Define and document data file extracts, automated process flows, report structures, and content specifications to support application development, enhancement, and maintenance activities.
  • Support customer application development and systems integration efforts involving SaaS platforms, including CRM systems, customer-experience tools, document-management solutions, and financial ERP applications.
  • Analyze and document system interfaces, data flows, and integration points across cloud-based and on-premises applications.
  • Design, document, and produce ad hoc and recurring reports that summarize, analyze, and present data in support of project operations and decision-making.
  • Participate in system testing, design reviews, and code walkthroughs to validate requirements and ensure compliance with quality standards.
  • Audit, evaluate, track, and report on application performance and project activities to ensure adherence to QA / QC requirements.
  • Provide support for system maintenance activities, including the assessment of change requests, troubleshooting of issues, and coordination of enhancements.
  • Minimum Requirements

  • Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
  • Preferred Skills and Qualifications :

  • Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools.
  • Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows.
  • Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud-based services.
  • Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer-experience technologies, including Genesys Cloud CX.
  • Familiarity with digital-experience solutions, customer-journey mapping, and omnichannel service-delivery platforms.
  • Experience working with document-management systems, workflow automation tools, and content-services platforms.
  • Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes.
  • Proficiency with AI-enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization.
  • Experience with process-automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate).
  • Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS).
  • Understanding of data-modeling concepts, data governance principles, and data-quality frameworks.
  • Experience collaborating with cross-functional teams within large, matrixed organizational environments.
  • Extensive experience working with Jira or similar work-management and tracking tools.
  • Experience working with AWS Cloud services, including data-integration, analytics, and application-development components.
  • Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non-technical audiences.
  • #techjobs #veteranspage #LI-Remote

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

    Minimum Salary

    85,400.00

    Maximum Salary

    125,000.00

    Create a job alert for this search

    Senior System Analyst • Springfield, US

    Similar jobs
    3rd Shift IT Help Desk Analyst

    3rd Shift IT Help Desk Analyst

    Global Help Desk Services, Inc. • Rocky Hill, Connecticut, United States
    Part-time
    Quick Apply
    Shift Help Desk Analyst (IT Support).This is a technical support position.Expected Hours (subject to change) : .Part-Time Open Position(s) : Sun-Mon 7 : 00p-7 : 00a. We are a growing technical help desk ou...Show more
    Last updated: 13 days ago
    Need System Analyst - Hartford, CT

    Need System Analyst - Hartford, CT

    ICS Global Soft INC • Hartford, CT, US
    Full-time
    Duration : Contract – 12+ Months.Client is looking for aSystem Analyst who has basic DB knowledge who can run queries by connecting toDB. Candidate should be able to understand basics of archite...Show more
    Last updated: 30+ days ago • Promoted
    Senior Systems Project Specialist

    Senior Systems Project Specialist

    Integris Group • Glastonbury, CT, US
    Full-time
    Work for a company that values you!.Integris Group is a medical professional liability insurance carrier.We put our talents to work protecting dedicated physicians and their practices.Headquartered...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery

    Restaurant Delivery

    Doordash • Amherst, MA, US
    Full-time +1
    Why Deliver with DoorDash? • DoorDash is the 1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll...Show more
    Last updated: 4 hours ago • Promoted • New!
    Senior Principal Information System Architect

    Senior Principal Information System Architect

    UKG (Ultimate Kronos Group) • Hartford, CT, United States
    Full-time
    At UKG, the work you do matters.The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days wit...Show more
    Last updated: 18 days ago • Promoted
    Electronic System Servicer 2nd Shift (Onsite)

    Electronic System Servicer 2nd Shift (Onsite)

    Raytheon Technologies • East Hartford, CT, United States
    Full-time
    PW100 : East Hartford 400 Main Street, East Hartford, CT, 06118 USA.Person, or Immigration Status Requirements : .Pratt & Whitney is working to once again transform the future of flight-designing, bui...Show more
    Last updated: 9 days ago • Promoted
    Board Certified Behavior Analyst (Hybrid BCBA)

    Board Certified Behavior Analyst (Hybrid BCBA)

    KA Recruiting Inc. • Hadley, MA, US
    Full-time +1
    Seeking a Board Certified Behavior Anyalst (BCBA) to join a great team! This position can be Full Time or Part Time!.Control your caseload and income. Control your own time and scheduling.Have admin...Show more
    Last updated: 7 days ago • Promoted
    SAP Application Lead (System Implementation & Operational Support)

    SAP Application Lead (System Implementation & Operational Support)

    Cinter Career • Chicopee, MA, US
    Full-time +1
    Job Title : SAP System Implementation & Operational Support.Working Location : New York, NY.Employment Type : Permanent / Full-time. This position is responsible for leading team members to solv...Show more
    Last updated: 10 days ago • Promoted
    Senior SUE Analyst

    Senior SUE Analyst

    CHA Consulting, Inc. • Rocky Hill, CT, United States
    Full-time
    US-MA-Norwell | US-CT-Rocky Hill | US-RI-Providence.Advance Utility Insight as a Senior SUE Analyst - Elevate Data, Strengthen Decisions, Shape Infrastructure. Are you a skilled Subsurface Utility E...Show more
    Last updated: 5 days ago • Promoted
    Senior Analyst, Sales Compensation

    Senior Analyst, Sales Compensation

    ServiceTitan • Hartford, CT, US
    Full-time
    Senior Analyst, Sales Compensation.The Senior Analyst, Sales Compensation is an integral role on the Revenue Strategy & Operations team, responsible for the accurate execution and continuous improv...Show more
    Last updated: 10 days ago • Promoted
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Northampton, Massachusetts
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 15 days ago • Promoted
    Senior Software Engineer, Windows / Desktop Applications - Hartford, USA

    Senior Software Engineer, Windows / Desktop Applications - Hartford, USA

    Speechify • Hartford, CT, US
    Full-time
    The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...Show more
    Last updated: 13 days ago • Promoted
    School Services - Board Certified Behavioral Analyst (BCBA)

    School Services - Board Certified Behavioral Analyst (BCBA)

    Centra Healthcare QIA • Holyoke, MA, US
    Full-time
    Centra Healthcare QIA is seeking a School Services Board Certified Behavioral Analyst (BCBA) for a job in Holyoke, Massachusetts. Job Description & Requirements.Board Certified Behavioral Analys...Show more
    Last updated: 30+ days ago • Promoted
    Travel Board Certified Behavioral Analyst - School (BCBA) - $2,940 per week in Revere, MA

    Travel Board Certified Behavioral Analyst - School (BCBA) - $2,940 per week in Revere, MA

    AlliedTravelCareers • Springfield, Massachusetts, US
    Full-time
    Board Certified Behavioral Analyst - School.AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified BCBA - School in Revere, Massachusetts, 02151!.Centra Healthcare Solu...Show more
    Last updated: 5 days ago • Promoted
    Business Systems Analyst

    Business Systems Analyst

    MassMutual • Springfield, MA, US
    Full-time
    As a Business Systems Analyst within the Business Data Strategy & Business Technology (BDSBT) team, you will play a pivotal role in enabling governed, actionable insights that improve...Show more
    Last updated: 9 days ago • Promoted
    Senior Compensation Analyst- Full Time

    Senior Compensation Analyst- Full Time

    Connecticut Children's • Hartford, CT, US
    Full-time
    The Senior Compensation Analyst is a consultative and customer facing Compensation subject matter expert that provides high-level support and analytics to ensure the competitiveness and ongoing via...Show more
    Last updated: 5 days ago • Promoted
    Senior Analyst - Product Management

    Senior Analyst - Product Management

    Travelers • Hartford, CT, US
    Full-time
    Sr Analyst, Product Management.Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems.As a Sr Analyst, Pr...Show more
    Last updated: 30+ days ago • Promoted
    Service Desk Team Lead

    Service Desk Team Lead

    UMass Amherst • Amherst, MA, United States
    Full-time
    The Service Desk Team Lead is responsible for managing the delivery of high-quality technical support to the UMass Amherst community, including students, faculty, and staff.This includes monitoring...Show more
    Last updated: 12 days ago • Promoted