Maintenance Supervisor (Lease-Up)

Community :

The Wylden Apartments

Number of Units : 370

Maintenance Supervisor

The Maintenance Supervisor at The Wylden is eligible for a 100% apartment allowance if living on-site.

OUR COMPANY :

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

ABOUT THIS ASSOCIATE :

Fairfield properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Maintenance Supervisors are critical members of our Property Management Teams who work to ensure the upkeep of our properties and ensuring our customers' happiness and comfort.

The Maintenance Supervisor takes pride in and oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.

This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions.

WHAT YOU CAN EXPECT TO DO IN THIS ROLE :

PROPERTY MAINTENANCE

Perform, schedule and supervise maintenance repairs throughout the property.

Schedule, monitor and conduct preventative maintenance.

Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.

OPERATIONS

Use Yardi (or similar) property management software to manage open service repair requests

Create and manage a budget while maintaining an accurate inventory of maintenance items.

Ensure that policies and procedures as well as safety and compliance expectations are met.

TEAM MANAGEMENT & CUSTOMER SERVICE

Lead, motivate and develop a successful, inclusive and diverse property maintenance team.

Provide timely and constructive performance feedback and light mediation.

Deliver outstanding customer service to all residents.

WHAT YOU'LL NEED ON DAY ONE :

Three or more years' hands-on apartment or building maintenance experience required.

Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.

HVAC-EPA (Type II) or EPA Universal certification is required.

Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.

Ability to read and comprehend budgets.

Supervisory experience required.

Experience with Yardi or other property management accounting software.

High school diploma or equivalent required.

Ability to read, write, understand, and communicate in English.

Experience using Microsoft Outlook, Word, and Excel.

Professional verbal and written communication skills.

Superior customer service skills including the ability to manage difficult customers and / or situations.

Availability to be on-call and responsive to after hour emergencies.

A valid driver's license may be required.

Ability to work a flexible schedule to include weekends, evenings, and holidays.

#LI-MARSHALL

Estimated Rate of Pay :

$31.86 - $34.79

This position is non-exempt; the range above reflects hourly rates.

• 100% apartment allowance if living on-site at The Wylden

The pay range displayed for this position is determined by skills and experience required, location and job complexity

Job duties for this position include : work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.