Talent.com
eDiscovery Senior Client Services Project Manager
eDiscovery Senior Client Services Project ManagerEpiq • New York, NY, United States
No longer accepting applications
eDiscovery Senior Client Services Project Manager

eDiscovery Senior Client Services Project Manager

Epiq • New York, NY, United States
30+ days ago
Job type
  • Full-time
Job description

It's fun to work at a company where people truly believe in what they are doing!

Job Description :

An EMS Project Manager (PM) will serve to be the primary point of contact and case consultant for clients interacting with Epiq EMS group on their e-discovery projects. The PM will also train and manage a team of individuals who will work together with the PM to service a particular queue of clients. The PM's duties will include serving as the primary keeper of client and project information for his or her project queue and interacting with other departments within Epiq to find and implement the best solutions for client needs.

Principal Job Responsibilities :

  • Discover and interpret the needs of clients
  • Consult with client on the proper methodology to achieve their goals using Iris's suite of services
  • Manage EPIQ internal processes to achieve client goals by communicating with process managers in other departments to guide the overall project
  • Represent EPIQ in relationships with clients and third parties involved in providing services to those clients
  • Monitor the work of other Client Services (CS) team members in their efforts to meet client needs
  • Report on project and team information to Regional CS Manager in order to best manage workloads and service needs throughout Epiq departments

Desired Qualifications and Skills :

  • Experience with the specifications of multiple processing and hosting platforms
  • Excellent written and verbal communication skills
  • Strong problem-solving ability and adaptability
  • Highly organized and able to manage multiple processes
  • Availability to work extended hours as needed when client project loads increase
  • Ability to effectively communicate complex technical solutions to non-technical audiences
  • Possess excellent customer service, interpersonal and communication skills
  • Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
  • Proven ability to work well in a team based environment
  • Education & Certifications :

  • Minimum of 3 years' experience in e-discovery environment; hosting services are a significant plus
  • Industry qualifications such as Relativity Certified Administrator or Relativity Certified Administrator Analytics Expert is a plus
  • Work Conditions :

  • Available to work on-call periodically through the week and occasional weekends #LI-TP1
  • The Compensation range for this role is 110,000 to 130,000.00 USD annually and may be eligible for an annual bonus.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Must be authorized to work in the United States for any employer.

    Your specific salary will be determined based on several factors :

  • Location-based market rate for the role
  • Your abilities in relation to the job specification
  • Performance during screening and interview
  • Pay parity with the wider team in the considered location
  • Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

    Click here to learn about Epiq's Benefits.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

    Create a job alert for this search

    Client Service Manager • New York, NY, United States

    Related jobs
    Scores Client Services Manager Business Development & Client Support

    Scores Client Services Manager Business Development & Client Support

    Fair Isaac Corp • Staten Island, NY, US
    Full-time
    FICO Analytics Software Position.FICO (NYSE : FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and ful...Show more
    Last updated: 3 days ago • Promoted
    Client Solutions Manager

    Client Solutions Manager

    Meta Platforms • New York, NY, US
    Full-time
    The Client Solutions Manager for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportuni...Show more
    Last updated: 30+ days ago • Promoted
    Salesforce Senior Project Manager

    Salesforce Senior Project Manager

    NY Staffing • Livingston, NJ, US
    Full-time
    Your Journey at Crowe Starts Here.At Crowe, you can build a meaningful and rewarding career.With real flexibility to balance work with life moments, you're trusted to deliver results and make an im...Show more
    Last updated: 2 days ago • Promoted
    Sr. Project Manager - Berkeley Heights, NJ (Onsite)

    Sr. Project Manager - Berkeley Heights, NJ (Onsite)

    SMART CALIBER TECHNOLOGY • Berkeley Heights, NJ, United States
    Full-time
    Quick Apply
    Role Name : Project Manager Location : Berkeley Heights, NJ (Onsite) Duration : 12 Months JOB DESCRIPTION : <...Show more
    Last updated: 4 days ago
    Sr. Client Solutions Manager, Large Customer, Financial Services

    Sr. Client Solutions Manager, Large Customer, Financial Services

    LinkedIn • New York, NY, US
    Full-time
    Client Solutions Manager, Large Customer, Financial Services.LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.Our ...Show more
    Last updated: 5 days ago • Promoted
    Client Success Manager

    Client Success Manager

    Metergy Solutions • New York, New York, United States, 10001
    Full-time
    Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. Were a technology company that drives huge car...Show more
    Last updated: 30+ days ago
    Client Success Manager

    Client Success Manager

    TradeJobsWorkForce • 10026 New York, NY, US
    Full-time
    Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Project Manager - Healthcare - Revenue Cycle

    Senior Project Manager - Healthcare - Revenue Cycle

    Guidehouse • Hempstead, NY, US
    Full-time
    Seeking a collaborative, purposeful Senior Project Manager to lead initiatives that improve clinical, operational, and financial outcomes for client organizations. The role centers on healthcare sys...Show more
    Last updated: 2 days ago • Promoted
    Senior Project Manager - Remediation

    Senior Project Manager - Remediation

    NY Staffing • Piscataway, NJ, US
    Full-time
    Senior Project Manager - Remediation.At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our ...Show more
    Last updated: 17 hours ago • Promoted • New!
    Senior Director, Client Success

    Senior Director, Client Success

    PROGYNY • New York, NY, United States
    Full-time
    Thank you for considering Progyny!.In this senior role, you will ensure exceptional service, drive measurable value, and foster long-term partnerships. You will collaborate with internal teams and w...Show more
    Last updated: 20 days ago • Promoted
    US Seasonal Tax-Financial Services Organization- Private Client Services-Manager

    US Seasonal Tax-Financial Services Organization- Private Client Services-Manager

    NY Staffing • Westbury, NY, US
    Full-time
    FSO Seasonal Tax Private Tax- Manager - Remote.At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your car...Show more
    Last updated: 17 hours ago • Promoted • New!
    Client Services or Lead Manager

    Client Services or Lead Manager

    Aegon life and investments, Transamerica, World Financial Group • New York, NY, US
    Full-time
    We are in seeking candidates who are coachable, open minded, has entrepreneurial mindset, live to build a legacy for yourself. We are looking for those who are honest, like helping others, can work ...Show more
    Last updated: 1 day ago • Promoted
    Sr. Client Solutions Manager, Large Customer, Financial Services

    Sr. Client Solutions Manager, Large Customer, Financial Services

    NYC Staffing • New York, NY, US
    Full-time
    LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exci...Show more
    Last updated: 5 days ago • Promoted
    Client Service Manager

    Client Service Manager

    SpecialtyRx • Ridgefield Park, New Jersey, United States
    Full-time
    Quick Apply
    Client Service Manager_Brooklyn, Queens and Long Island, NY.SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities.S...Show more
    Last updated: 30+ days ago
    Client Success Manager

    Client Success Manager

    Blue Orange Digital • New York, New York, US
    Full-time
    Quick Apply
    Blue Orange Digital is a data and AI consulting firm that helps companies turn complex data into real business outcomes.We partner with organizations across industries to design and deploy scalable...Show more
    Last updated: 3 days ago
    Client Success Manager

    Client Success Manager

    AppWork • Ramsey, New Jersey, United States, 07446
    Full-time
    At AppWork, we've built a simple, user-friendly.PropTech platform that modernizes maintenance operations.Our platform brings everything into one easy-to-use platform so property managers, maintenan...Show more
    Last updated: 30+ days ago
    Senior Director, Client Services, Channel Partners

    Senior Director, Client Services, Channel Partners

    The Trade Desk • New York, NY, United States
    Full-time
    A strategic, enterprise-minded leader who brings clarity, operational rigor, and accountability to a high-growth environment. Someone who balances client success, team development, and commercial ou...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Client Services

    Manager, Client Services

    Ten Group • New York, NY, US
    Full-time
    Quick Apply
    Ten Lifestyle Group is seeking an experienced .This role is perfect for a commercially driven leader who excels in client strategy, team development, and cross-functional collaboration.You’ll ...Show more
    Last updated: 4 days ago