Information Technology Support Specialist

Description

Top global law firm is hiring an Information Technology Support Specialist to join their midtown Manhattan office.

The ideal candidate is an adaptable and analytical professional with:
• 3+ years of end user and network support experience, preferably within a legal or professional services environment
• Strong proficiency with various IT related applications
• Stellar customer service and problem-solving skills

Responsibilities:
• Provide white glove technical support to Attorneys and Staff, addressing and escalating tickets as needed
• Install and troubleshoot various hardware, software and network related requests
• Assist with A/V and conference room technology setup
• Track and log IT inventory
• Support data security best practices
• Assist with additional tasks, as needed

Additional information:
• Salary: $80K - $100K (non-exempt) commensurate with experience + benefits including healthcare, dental, vision, life insurance, long-term disability, flexible spending accounts, employee discounts, PTO, paid parental leave, 401K, wellness programs, and more
• Full-time in office
• Monday - Friday, 8:30 AM - 5:30 PM with flexibility for overtime as needed
• Collaborative work environment

Nadine Bocelli & Company, Inc. – New York Legal Staffing, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship, religion, creed, gender, gender identity, sex, sexual orientation, marital status, age, disability, medical condition, height, weight, military status or any other characteristic protected by federal, state, or local law.