Remote Member Services Supervisor

A company is looking for a Supervisor, Member Services - Remote.

Key Responsibilities

Supervises and manages a team to meet performance expectations

Handles escalations and ensures compliance with regulatory requirements

Addresses complex member inquiries and provides exemplary customer service

Required Qualifications

Associate degree or equivalent combination of education and experience

3-5 years of experience in a call center environment

1-2 years of supervisory experience

Preferred : Bachelor's Degree or equivalent combination of education and experience

Preferred : 5-7 years of experience