Product Support EngineerVirtualVocations • Atlanta, Georgia, United States
Product Support Engineer
VirtualVocations • Atlanta, Georgia, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for a NOC Graduate Programme (Mexico).
Key Responsibilities
Communicate with international customers in English through various channels
Investigate and diagnose customer issues related to call behavior and API functionality
Collaborate with technical peers and improve customer self-service processes
Required Qualifications
Recent graduate in Computer Science or related field
Interest in Computer Networking / IoT
Ability to work independently and remotely
Understanding of web technologies such as APIs and webhooks
Familiarity with tools like Wireshark and Postman is a plus
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Product Support Engineer • Atlanta, Georgia, United States
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