On-Site Service Specialist

Description

Onsite Service Specialist

Location : Princeton, NJ

Salary : $86,000 - $88,000 annually

Who are we?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide?

What can Shimadzu offer YOU?

• Our Culture : A work environment that values diversity, inclusion & belonging
• Competitive Compensation : Day 1 Benefits & Competitive Salary
• Retirement Benefits : Matching 401K & Profit-Sharing Program
• Professional Growth : Clear pathways for Career, Leadership, and Personal Development
• Health Benefits : Flexible Spending / Health Savings Accounts
• Work-Life Balance : Generous & Front-Loaded Paid Time Off Plan
• Education : Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks : Pet Insurance, optional Identity theft, legal pre-paid, and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
• Work Flexibility : Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement : Employee Resource Groups to network, build a sense of community and enhance one's career and personal development

ADDITIONAL COMPENSATION :

POSITION SUMMARY :

Shimadzu Scientific Instruments is seeking an Onsite Service Specialist to join our team in Princeton, NJ. This role is crucial in providing technical support, maintenance, and repair services for LC, UHPLC, GC, SFC and LCMS laboratory instruments. You will be the first point of contact for troubleshooting, ensuring maximum equipment uptime and delivering exceptional customer service. This is an onsite-based position at a designated customer location, working closely with researchers and lab professionals to keep critical scientific instrumentation running efficiently.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO :

EDUCATION AND QUALIFICATIONS :

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications, accompanied by a salary adjustment.

COMPENSATION AND BENEFITS :

This non-exempt, full-time position offers a starting salary range of $86,000 to $88,000 annually, paid semi-monthly. Eligible benefits include a 401K matching program and discretionary yearly contributions, with detailed information provided at the final interview stage.

In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays. After one year, you'll have access to a generous short-term disability program, with premiums fully covered by the company. Employees are insured at 100% of their salary for the first 6 weeks and 66 2 / 3% for weeks 7 to 12.

As a non-exempt role, you will also be eligible for overtime and double time pay according to employee handbook guidelines. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.

For more details on benefits, please visit www.ssi.shimadzu.com / jobs .

Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and / or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.

EEO Statement :

Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, please click here .

Qualifications

Behaviors

Functional Expert - Considered a thought leader on a subject

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Innovative - Consistently introduces new ideas and demonstrates original thinking

Team Player - Works well as a member of a group

Thought Provoking - Capable of making others think deeply on a subject

Education

Bachelors of Chemistry (preferred)

Associates of Electrical Engineering (preferred)

Skills

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.