Quality Engineer

Job Description

Job Description

Salary : 50,000

The Quality Engineer is responsible for investigating, planning, and implementing improvements to current products and manufacturing processes that directly effects safety, quality, and productivity with the end result of producing a better-quality product more efficiently. This is an active role to inspect and test products against customer specifications and investigate to root cause analysis while resolving customer complaints. Comply to TPS policies, SOPs, cGMP, International Standards for AS9100, ISO 9001 and ISO 13485 criteria. Audit, maintain and generate accurate quality records, logs, and notes for report writing information. Work with Metrology Technicians, Production Managers, Supervisors, Quality Leader Manager, Quality Leaders, Engineering, and other production personnel, as well as the customers.

Maintain and follow proper ISO procedure and guidelines

Plan and implement improvement projects for customer-based production lines and molding and assembly work areas to include :

a. Perform measurements and data collection as required. Submit PPAP's, Capability Studies, IQ, OQ, PQ validation protocols, First Article Inspections and other data as requested by the customer for tool approval.

b. Complete root cause analysis to resolve any customer complaints and communicate the findings to the customer along with documented findings to close out CAR reports. This shall include notifying the warehouse of inventory to be pulled, auditing that inventory, and placing inventory on MRB. This may include traveling to the customer's facility to sort or rework their inventory

c. Receive customer complaints, determine liability of the parts and issuing RMA's to the customer. Logging customer complaints into the system and using the Customer Complaint Form to ensure all information is obtained. When parts are returned the QE will verify the quantity returned against the quantity given on the RMA, receive the parts in the system and label the boxes. Notify Finance that credit can be issued. Notify Rework, that the WO for the RMA is ready.

d. Evaluate the internal and eternal discrepancies for customer trending to determine appropriate actions for corrections or improvements.

Perform training of associates in quality practices as needed. To include the usage of SPC and trending of IQMS data.

Create, and maintain and update Quality control plans, inspection procedures and operator instructions for customer specifications. Includes setting up the process parameters in IQMS for inspection.

Actively participate in the Quality Management System and be a part of the internal audit team.

Perform audits on data entry in quick inspect. Performing batch review on production date.

QUALIFICATIONS :

Must have a high school diploma or GED, & 1 year injection molding or 3 years in Quality Assurance with knowledge of quality principles, ability to work with a computer, an understanding of measuring equipment, blueprint reading and product specification, a desire to succeed and is not intimidated by confrontation. Must have Metrology experience. This person must conduct themselves with professionalism and dcor when discussing quality issues whether it be to other company employees or the customer.

Job Type : Full-time

Pay : From $50,000.00 per year

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule :

Day shift

Monday to Friday

Experience :

• Quality assurance : 3 years (Required)

Ability to Relocate :

• Lynchburg, VA 24501 : Relocate before starting work (Required)

Work Location : In person