Description
Summary : The Registered Nurse
Patient Navigator Lead is a Registered Nurse or licensed Nurse
Practitioner who provides health and wellness coaching, case
management services, analysis and expertise regarding CHRISTUS
services. These services will be provided by monitoring cases and
claims, analyzing biometric and health risk assessment data,
organizing disease management programs and proactively interacting
with members, physicians and other providers. Incumbent oversees
integrated data warehouse including program utilization, disease
management programs and contracted provider network support.
Responsibilities : Oversee the
development, implementation and management of an integrated medical
benefit program, including case management and health / disease
management.
Establish a system for
coordinating the caseload patient's care throughout the
continuum of care.
Use standard tools,
databases and methodologies to support the health benefit program
and provide leadership in managing cases, events and diseases that
are determined to be targeted priorities by Senior Management of
contracted employers.
Interact with providers
and plan members in case management medical activities to provide
the most efficient and effective service.
Identify targeted chronic diseases / high risk individuals (with
vendor support) and develop programs to reduce the financial and
health risks, using internal hospital programs / services whenever
possible.
Monitor and evaluate the effects of
case management on the patient population.
Create outcomes-management focus by interdisciplinary analysis of
specific clinical, financial and satisfaction elements for the
patient population.
Assist in the analysis of
demographics, utilization and reimbursement.
Prepare cost analysis and other reports to determine the
reasonableness of claim / cost data and utilization rates.
Make recommendations based on data analysis
for benefit structure, pharmacy formulary, deductibles, co-pays,
out of pocket, etc. to contracted employer groups.
Maintain consistent attendance, punctuality
and personal appearance in accordance with CHRISTUS attendance and
dress code policies.
Uphold organizational
values by treating others with respect, keeping commitments and
working ethically and with integrity.
Attend
meetings as required and participate in team activities. Exhibit
confidence, motivate and inspire others.
Establish and maintain effective working relationships with team
members, patients and the public by demonstrating the ability to
communicate verbally and in writing while responding clearly and
effectively.
Demonstrate the ability to read
and respond to e-mail and appointment requests in a timely manner
and on a regular basis.
Use time efficiently,
plan for additional resources, set goals and objectives and work in
an organized manner.
Demonstrate safety
practices and maintain a safe environment for patients, visitors
and fellow team members by following established safety and
infection control standards.
Requirements : Education / Skills :
Associate's Degree
in Nursing
Experience :
3 to 5 years of experience
Licenses, Registrations,
or Certifications : RN
License in state of employment or compact BLS
Work Schedule : 5 Days - 8 Hours
Work Type : Full Time
Patient Navigator • Texarkana, TX, Bowie County, TX; Texas, United States