Senior Foreclosure Officer

Job Title

Provides immediate supervision to a unit of employees. Sets and delegates day-to-day tasks to achieve operational objectives. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with divisional and Agency policies, procedures, and defined internal controls. Problems typically involve a single area, process or group. Ensures accountability and stewardship of Agency resources (operational, financial, and human) in compliance with divisional standards and procedures.

Coordinate a workflow with foreclosure and later default for accounts nearing the beginning of the foreclosure process.

Maintain a system for identifying accounts that should be referred to foreclosure.

Answer questions from staff related to foreclosure and later default.

Communicate with external attorneys on escalations regarding a borrower's account status through the online portal called LoanSphere Bankruptcy / Foreclosure.

Review and verify accuracy of prepared foreclosure complaints. Track the complaints through to filing to ensure the FHA First Legal Deadline is met.

Request extensions and variances from FHA related to the First Legal Deadline.

Review audit queue in the Invoicing system to ensure staff are reviewing invoices accurately and approving or rebutting timely.

Handle escalated borrower conversations.

Review reports to ensure the monthly default reporting to FHA is accurate.

Other duties as assigned by Manager.

Bachelor of Science - Business Administration / Management, Motivational Skills, Relevant experience (3-6 years), Spanish

Relevant experience (3-6 years)

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.