Naval / Marine Corps Intranet End User Support (On-Site)

Job Description

Job Description

The following states / districts are excluded from this job ad : AK, CA, CO, CT, DC, HI, IL, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY

Future Need - Actively Interviewing

Location : COMNAVSURFGROUP SOUTHEAST, Naval Station, Mayport, FL

Are you ready to make a meaningful impact supporting the U.S. Navy? We're seeking a skilled Naval / Marine Corps Intranet (NMCI) End User Support Technician to ensure user access to critical systems, applications, and peripherals.

Position Description : The Naval / Marine Corps Intranet (NMCI) End User Support Technician provides command-level support to internal naval system users and peripheral devices.

Minimum / General Experience : 5 years of experience working with NMCI networks

Minimum Education : High School diploma

Essential Skills / Qualifications :

• Above average experience providing customer support to internal systems (e.g., phone, email)
• Above average experience providing help desk support to the NMCI network
• Above average experience in submitting Move / Add / Change (MAC) and account build out requests
• Strong knowledge of Secretary of the Navy (SECNAV) Manual-5510 and Secretary of the Navy Instruction (SECNAVINST) 5239.1 publication series
• Excellent oral and written communication skills
• Strong attention to detail skills
• Ability to establish and maintain positive interpersonal relationships
• Ability to collaborate and problem-solve in a team environment

General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment .

Security : Must have an active Secret security clearance to be considered; Ability to maintain a DoD Clearance

DoD Clearance Consists of a review of up to but not limited to :

Tasks / activities include, but are not limited to :

Compensation & Benefits : The annual projected pay range for this position is $50,406 - $60,750 with consideration being given to various factors including but not limited to qualifications, experience, job responsibilities, and geographic location.

Oxley Enterprises, Inc. offers a full array of benefits including :

Oxley Enterprises®, Inc. is a certified service-disabled veteran-owned (SDVOSB), economic disadvantaged woman-owned (EDWOSB), Small Business Administration Certified 8(a), and small disadvantaged business (SDB) that has 25 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2024 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.

If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at : careers@oxleyenterprises.com with the following information :

Subject Line : Accommodation Request

Provide a description of your accommodation request

Include your contact information : Full name, Email address, Best number to reach you (optional)

We participate in the E-Verify program. http : / / www.dhs.gov / E -Verify