Customer Growth Solution Architect

As a Customer Growth Solution Architect , you will work closely with customers to design, implement, and adapt a strategic roadmap that aligns with their evolving business quality engineering transformation objectives.

This role emphasizes the strategic and hands-on aspects of quality engineering, with support from product specialists who provide deep technical expertise in the Tricentis product portfolio. You will ensure that early milestones provide quick wins, reinforcing the product's value, and setting the stage for long-term customer growth.

Key Responsibilities :

Customer Strategy :

• Strategy Development : Craft outcome-based value roadmaps to drive adoption and ensure technical alignment with customer business goals.
• Technical Reviews and Adaptive Roadmap Refinement : Establish strategic checkpoints to review the product's impact on the customer business and realign as necessary with evolving customer needs. Develop and implement actionable plans for product value assurance.

Customer Retention and Growth :

Technical Solution Architecture :

Competencies :

Success Metrics : NRR - Renewal Rate and Expansion / Upsell, Time to Value

Why Tricentis?

Tricentis Core Values :

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we'll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

We offer :

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.