H&M Sales Advisor (Seasonal) - Arizona Mills Mall

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities.

Customer Sales & Profit

• Provide excellent customer service : welcoming & guiding customers through the store and the OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Representing yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Team & Development

Retail Operations / Visual & Commercial Execution

Qualifications

Who You Are

Why You'll Love Working at H&M

Additional Information

Job Status : Hourly, Non-Exempt

EEOC Code : SLS

Compensation : Sales Associates Pay Rate $15.25 per hour

Disclaimer on Assessments : H&M uses an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions. The assessment is optional and may be one factor considered by the hiring team. If you require an alternative method of assessment, you can request one by contacting recruitment_support@hm.com. The assessment does not determine the final decision and your overall application will be reviewed in full.

Privacy & Data : We may collect information through cookies and other means during the process. For more information, refer to our Privacy Notices and related documents.

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