Talent.com
Customer Happiness Success (AI & Data Privacy)

Customer Happiness Success (AI & Data Privacy)

LavendoAlexandria, VA, US
26 days ago
Job type
  • Full-time
Job description

About the Company

Our client is a forward-thinking innovator in the data privacy governance space, delivering an AI-powered platform that simplifies compliance and data governance challenges. They serve mid-market and enterprise organizations, including several Fortune 100 companies, with cutting-edge solutions for data security, consent management, and regulatory compliance.

The Mission

Our clients mission is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency.

The Opportunity

Join a collaborative team as a Customer Happiness Manager where you'll drive client satisfaction and growth for high-value enterprise accounts. This is a full-time, hybrid position in Falls Church, Virginia, with clear advancement potential to Director of Customer Success within 18 months.

What You'll Do

Serve as primary contact for enterprise accounts, ensuring satisfaction and retention

Lead client onboarding, training, and product demonstrations

Set realistic expectations and monitor account health proactively

Identify upsell opportunities and maintain detailed CRM records

Collaborate with sales and product teams for seamless client experiences

What You Bring

Bachelor's degree (required)

5+ years B2B SaaS experience in Client Support, Customer Success, or Account Management

Strong communication, relationship-building, and problem-solving skills

Technical proficiency with SaaS platforms and CRM tools

Bonus : Data privacy / cybersecurity software experience

Key Success Drivers

High ethical standards, honesty, and transparency

Self-motivated with customer-centric, results-driven mindset

Proactive, energetic, and adaptable in fast-paced environment

Collaborative team player committed to data privacy

Why Join?

OTE : $90,000$125,000 per year

Performance bonuses for low churn and upsell commissions

100% paid medical, dental, and vision for employees and families (gold plan with zero out-of-pocket)

401(k)

Company-paid life insurance

Hybrid schedule (2-3 days in office) with 2 weeks vacation

Tuition reimbursement and career growth opportunities (Director of Customer Success in 18 months)

Company events and collaborative culture

Shape the future of data privacy and AI in high-growth sector

Work with cutting-edge technology protecting personal data

Interviewing Process

HR Screening

Level 1 : Phone interview with the Hiring Manager (General fit)

Level 2 : On-site (Skills Assessment, Final)

Reference and Background Checks (after successful interviews)

Job Offer (to the selected candidate)

We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Create a job alert for this search

Data Privacy • Alexandria, VA, US

Related jobs
  • Promoted
Seasonal Tax Expert - Local

Seasonal Tax Expert - Local

IntuitHUGHESVILLE, Maryland, United States
Full-time
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 4 days ago
  • Promoted
Technical Project Manager (Data Privacy & AI)

Technical Project Manager (Data Privacy & AI)

LavendoAlexandria, VA, US
Full-time
Our client is a profitable Enterprise SaaS company specializing in data privacy and security.Data Privacy Governance platform. AI technology, they are revolutionizing customer data protection for Fo...Show moreLast updated: 30+ days ago
  • Promoted
Marketing Senior Specialist - Pursuits

Marketing Senior Specialist - Pursuits

ECS Mid-Atlantic, LLCFredericksburg, VA, United States
Full-time
As a Marketing Senior Specialist - Pursuits, your creativity and strong communication skills are put to work.From marketing proposals and materials to campaigns and social media, you are a key asse...Show moreLast updated: 30+ days ago
  • Promoted
Implementation Manager (Data Privacy & AI)

Implementation Manager (Data Privacy & AI)

LavendoAlexandria, VA, US
Full-time
Our client is a forward-thinking innovator in the data privacy governance space, delivering an AI-powered platform that simplifies compliance and data governance challenges.They serve mid-market an...Show moreLast updated: 30+ days ago
  • Promoted
Travel Speech Language Pathologist - $2,350 per week

Travel Speech Language Pathologist - $2,350 per week

CompHealth Inc.Leonardtown, MD, United States
Full-time +1
Speech Language Pathologist for a travel job in Leonardtown, Maryland.Job Description & Requirements.CompHealth services are always free to you. Let us do the heavy lifting and handle the headache o...Show moreLast updated: 7 days ago
  • Promoted
Seasonal Recovery Champion Associate, Bowie Towne Center

Seasonal Recovery Champion Associate, Bowie Towne Center

Macy'sBowie, MD, US
Full-time
Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 2 days ago
  • Promoted
Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

DynataLargo, MD, United States
Full-time
Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 2 days ago
  • Promoted
Travel Certified Occupational Therapy Assistant - $1,115 per week

Travel Certified Occupational Therapy Assistant - $1,115 per week

MedAdventuresColonial Beach, VA, United States
Full-time
MedAdventures is seeking a travel Certified Occupational Therapy Assistant for a travel job in Colonial Beach, Virginia.Job Description & Requirements. Certified Occupational Therapy Assistant.MedAd...Show moreLast updated: 30+ days ago
  • Promoted
Seasonal Retail Commission Sales Associate - Fine Jewelry, Bowie Towne Center

Seasonal Retail Commission Sales Associate - Fine Jewelry, Bowie Towne Center

Macy'sBowie, MD, US
Full-time +1
Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 2 days ago
  • Promoted
Forward Deployed Engineer (AI & Data Privacy)

Forward Deployed Engineer (AI & Data Privacy)

LavendoAlexandria, VA, US
Full-time
A powerhouse in Enterprise SaaS, leading the charge for Fortune 100 companies in privacy governance, security, and unified consent management. Their patented Hybrid AI platform processes 50M+ privac...Show moreLast updated: 7 days ago
  • Promoted
Seasonal Retail Fragrances Sales Associate, Bowie Towne Center

Seasonal Retail Fragrances Sales Associate, Bowie Towne Center

Macy'sBowie, MD, US
Full-time
Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 2 days ago
  • Promoted
Seasonal Retail Commission Sales Associate - Fine Jewelry, Manassas

Seasonal Retail Commission Sales Associate - Fine Jewelry, Manassas

Macy'sManassas, VA, US
Full-time +1
Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 2 days ago
  • Promoted
Retail Sales Consultant

Retail Sales Consultant

AT&TFredericksburg, VA, United States
Full-time
JobTitle : Retail Sales ConsultantJOBKEYJOBCODE : 16000025Wage Scale / Schedule / Class / Level : Y6Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CSUnion Affiliation : Mobili...Show moreLast updated: 30+ days ago
  • Promoted
Insurance Agent - Leonardtown, MD

Insurance Agent - Leonardtown, MD

Horace MannLeonardtown, MD, US
Full-time
Join Horace Mann and Unlock Your Financial Potential.Ready to take control of your financial future?.At Horace Mann, we are here to support you in achieving your goals and making a meaningful diffe...Show moreLast updated: 7 days ago
  • Promoted
  • New!
Tech Lead, Web Core Product & Chrome Extension - Alexandria, USA

Tech Lead, Web Core Product & Chrome Extension - Alexandria, USA

SpeechifyAlexandria, VA, US
Full-time
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – ...Show moreLast updated: 6 hours ago
  • Promoted
Account Executive (Data Privacy & AI) - DE / VA

Account Executive (Data Privacy & AI) - DE / VA

LavendoAlexandria, VA, US
Full-time
Our client is a profitable, high-growth Enterprise SaaS leader revolutionizing data privacy and security.Their patented Hybrid AI-powered Governance platform is trusted by Fortune 1000 companies to...Show moreLast updated: 2 days ago
  • Promoted
Travel CT Tech - $2344 / Week

Travel CT Tech - $2344 / Week

LancesoftLeonardtown, MD, US
Full-time
Lancesoft is seeking an experienced CT Tech for an exciting Travel Allied job in Leonardtown, MD.Shift : 3x12 hr nights Start Date : ASAP Duration : 13 weeks Pay : $2344 / Week.LanceSoft’s mission is t...Show moreLast updated: 30+ days ago
  • Promoted
Customer Happiness Success (AI & Data Privacy)

Customer Happiness Success (AI & Data Privacy)

LavendoWest Mclean, VA, US
Full-time
Our client is a forward-thinking innovator in the data privacy governance space, delivering an AI-powered platform that simplifies compliance and data governance challenges.They serve mid-market an...Show moreLast updated: 26 days ago
  • Promoted
Travel Certified Occupational Therapy Assistant

Travel Certified Occupational Therapy Assistant

Skyline Med Staff AlliedColonial Beach, VA, US
Full-time
Skyline Med Staff Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Colonial Beach, Virginia. Job Description & Requirements.Certified Occupational Therapy ...Show moreLast updated: 30+ days ago
  • Promoted
Seasonal Selling Champion Associate, Bowie Towne Center

Seasonal Selling Champion Associate, Bowie Towne Center

Macy'sBowie, MD, US
Full-time
Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 2 days ago