Entry-Level Customer Service Rep - Dispatcher

Dave's Chimney Service, LLC. in Methuen, MA is on the hunt for an Entry-Level Customer Service Rep - Dispatcher to become the heartbeat of our administrative team. With competitive pay ranging from $15 to $20 per hour , plus incredible benefits, this full-time role offers more than just a paycheck-it's a chance to grow with a company that truly values its employees!

WHY YOU'LL LOVE WORKING HERE

At Dave's Chimney Service, LLC., you'll find more than a job-you'll find a family-oriented workplace where your contributions are celebrated and rewarded. Here's what we offer to make your work-life balance shine :

• Comprehensive Benefits Package : Health, medical, and dental coverage
• Time to Recharge : Paid vacation, sick days, holidays, and even your birthday off with pay
• Bonuses That Count : Enjoy a sign-on bonus, year-end bonus, and referral bonus
• Everyday Perks : Complimentary breakfast and coffee to jump-start your day, along with regular snacks and bottled water

If you're ready to thrive in a role that puts people first, apply today as our Entry-Level Customer Service Rep - Dispatcher and join a team that feels like home!

WHO WE ARE

Founded in 2008, our chimney services company began as a small operation with a vision to serve our community. Over the years, we have grown from a one-person endeavor to a dedicated team of professionals providing a full range of chimney services, including inspections, repairs, sweeping, cleaning, and more.

At the heart of our mission is a commitment to building lasting relationships and earning the trust of our customers through education and exceptional service. We take pride in delivering the highest level of customer satisfaction, which has earned us repeat clients and countless referrals.

Our success is driven by the dedication and expertise of our incredible team. We invest in their growth through continuous training and education, equipping them with the tools and knowledge they need to excel in their roles. In return, we offer competitive compensation, outstanding benefits, and unique perks, ensuring every team member feels valued and supported in their work.

We're not just a chimney services company; we're a team dedicated to making a difference for our customers and our community.

THE INS AND OUTS OF THIS ROLE

As our full-time Entry-Level Customer Service Rep - Dispatcher, you'll play a pivotal role in keeping our operations running smoothly and ensuring customer satisfaction. Each day, you'll greet customers with a warm smile, answer phone calls, and respond to emails, delivering exceptional service that builds trust and loyalty. You'll expertly schedule and dispatch field technicians, coordinating appointments to maximize efficiency while maintaining accurate records like estimates, invoices, and payment logs. Your ability to juggle multiple tasks and adapt to changing priorities will ensure every job runs like clockwork. From troubleshooting customer inquiries to supporting your team with professionalism and enthusiasm, your role is the foundation of our success.

Here's what we need from you :

Having 1+ years of experience in an office setting or as a dispatcher is preferred but not required!

JOIN US!

If you're ready to take on a rewarding role with a company that genuinely cares about your success, don't wait-apply now with our initial 3-minute, mobile-friendly application to become our Entry-Level Customer Service Rep - Dispatcher!

Job Posted by ApplicantPro