Community Health Worker

Job Title : Community Health Worker - USC Only - Contract to Hire

Location : Must reside in PIttsburgh, PA - HYBRID role, 3 days / week onsite

Schedule : Monday - Friday typical office hours

Responsibilities

• Educate members about additional opportunities for public and private benefits.
• Initiate outreach efforts, telephonically and when appropriate face to face , related to targeted preventive health, , care transitions and chronic condition initiatives.
• Educate member(s) on the importance of targeted preventive health services, assess opportunity for care management intervention and make appropriate referrals, including referrals to the Behavioral Health Managed Care Organization (BHMCO) and additional public and private benefits as needed. Contact member(s), providers and community agencies to coordinate access to preventive health services.
• Develop a rapport with members and community centers to establish a supportive relationship which empowers members to take an active role in their health and wellness.
• Assist members with completing a Health Risk Assessment, identifies / providing direction to managing healthcare barriers (i.e., knowledge deficit, transportation, financial), scheduling appointments, and answering questions.
• Understand the Organization's lines of business and benefits for members in order to provide accurate and current information to member in the community.
• Contribute to the development and preparation of educational materials for members and providers.
• Provide summary and outcomes of training to management and peers.
• Participate in the development of programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members.
• Represent the company at community events, including events sponsored by community centers.
• Collaborate with human services providers such as Head Start Programs, WIC, community centers, and homeless shelters; as well as state agencies such as Children and Youth Services (CYS) and juvenile probation in the identification and outreach to members in need of services.
• Other duties as assigned or requested.

Required Qualifications

Preferred Qualifications