Property Damage Rep (I / II / Sr.) West Trenton, NJ

NJM Insurance Group Property Damage Representative

You work for NJM? That's a great company! If you're hired at NJM, you'll hear it over and over again from friends, family, and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a terrific benefits plan including a 401K match up to 8%. Employees who are hired at NJM often stay at NJM many for the duration of their careers.

At NJM Insurance Group (NJM), a top-rated insurance company, our General Claims department in West Trenton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry.

Hours : Monday through Friday, 8 : 45 a.m. to 5 : 00 p.m. with work from home opportunities after training is complete.

Salary : The level and salary is commensurate with direct experience and credentials.

Level I : $49,871.25 - $57,880 annually based on experience

Level II : $57,286.45 - $72,207 annually based on experience

Sr. Level : $75,784.15 - $88,035 annually based on experience

Responsibilities :

Appropriately handle, settle, and close property damage (automobile) claims by bringing a prompt and amicable resolution

Verify coverage, open claims, contact parties involved

Verify and investigate information presented by first and third party claimants

Schedule appraisals or repair facilities, assess related damage

Contact witnesses, police departments, attorneys, or other insurance companies

Claims are settled and negotiated based on company guidelines and applicable law

Requirements :

Level I : Customer service experience or experience interacting with the public in a professional setting is required or a Bachelor's degree

Level II : Minimum 2 yrs. experience as a Property Damage / Auto Claims Adjuster

Sr Level : Minimum 4 yrs. experience as a Property Damage / Auto Claims Adjuster and completion of AIC / CPCU or licensed to adjust claims in Texas or Connecticut

Bachelor's degree is a plus

Knowledge of Claims or Personal Lines area are a plus

Requires strong oral and written communication skills

Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need

Multi-tasking, problem-solving and decision-making skills

Technical aptitude, including a working knowledge with Microsoft Office

Ability to work in a fast-paced environment

Ability to juggle multiple priorities and manage time effectively

Ability to think critically, use resources and seek answers

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer : NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining, and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.