Sales Training Manager, Skincare-East

Sales Training Manager

This role is aligned with IQVIA's Contract Sales Team. The Training Manager will be responsible for the design, development, and implementation of learning programs for field-based roles supporting our partners at L'Oral for our dedicated partnership medical sales team. The Sales Training Manager (STM) will provide expertise to support training initiatives and will need to demonstrate the ability to work collaboratively with cross-functional partners to ensure the delivery of business results. The Sales Training Manager will work in collaboration with the L'Oreal partner in their aligned geographies and with IQVIA Training Leadership to ensure consistency and standards of training. Sales Training Managers will own specific training responsibilities for their aligned region.

Training Manager, Responsibilities

• Responsible for the design, development, approval, and delivery of skincare science, product knowledge, marketplace training, as well as foundational and advanced sales skills training
• Function as a subject matter expert and deliver on all aspects of training (home study, live, and virtual) programs leveraging adult learning principles
• Performs one-on-one or group field coaching sessions in various customer settings
• Provides actionable feedback during and following training sessions to improve individuals' proficiency levels
• Continually develops and applies knowledge of adult learning principles, and new learning techniques to best meet learners' needs
• Demonstrate effective platform skills when facilitating meetings or delivering training to maximize the impact of the session and ensure that information is communicated consistently and clearly
• Consults and collaborates with L'Oreal and IQVIA Leadership and other partners to identify training needs / gaps and design and deliver training that enhances field effectiveness
• Serves as the bridge between Marketing and Sales by translating and communicating brand strategies to Sales personnel through multiple training mediums, while adhering to company guidelines

Qualifications (Required)

Preferred Qualifications

IQVIA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.