Customer Service Rep (Rewards Programs)

Job Description

Job Description

We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards such as gift cards and products. The rewards program encourages healthy behaviors, including doctor visits, lifestyle programs, and challenges.

This is  work-at-home for individuals living in the states of : Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Qualifications

• Previous 1 year experience handling PHI / HIPAA covered entities preferred, but not required
• Previous 1 year customer service or customer support experience required
• Previous 1 year call center or office background experience required
• Technical savvy able to toggle between multiple browsers & systems using dual monitors
• Previous remote work from home experience preferred
• Quick learner and able to work independently
• Type 35 words per minute accurately
• Strong phone and enthusiastic verbal communication skills along with active listening
• Must be 18 years of age
• A background check applicable with state and federal laws will be required

Responsibilities

Equipment Provided - Equipment will be shipped to you.

Pay & Benefits

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties and required of the job.  Click here to read the full description.

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