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Appliance Repair Technician

Appliance Repair Technician

Cavalry Appliance Service, LLCNew Bern, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Do you love figuring out how things work? Are you the one people call when something breaks? If you have mechanical, electrical, and appliance skillsand a passion for solving problemswe want you on our team!

At Cavalry Appliance Service, were building Eastern North Carolinas most trusted appliance service company. We combine expertise, integrity, and a family-centered approach to provide unmatched service to our customers.

Why This Role Matters

As an Appliance Repair Technician, youll be more than a repair expertyoull also represent Cavalry with professionalism, honesty, and a focus on customer care. This role requires both technical ability and people skills : youll diagnose and repair appliances, read schematics, troubleshoot creatively, and also recommend solutions, explain repairs, and identify sales opportunities.

What Youll Do

  • Diagnose and repair major home appliances.
  • Research and interpret schematics to solve complex problems.
  • Install appliances and equipment.
  • Provide accurate repair estimates, explain options to customers, and process payments.
  • Maintain company vehicle, tools, and reports.
  • Deliver outstanding customer experiences by being friendly, respectful, and professional.
  • What Were Looking For

  • Technical aptitude : Strong mechanical, electrical, and computer skills. Ability to read schematics and troubleshoot independently.
  • Problem-solving mindset : Curiosity and persistence when faced with technical challenges.
  • Professionalism : Clear communication and excellent in-person skills; ability to explain solutions with confidence.
  • Sales orientation : Willingness to identify opportunities for additional services and educate customers on repair and replacement options.
  • Requirements :
  • High school diploma or equivalent

    Valid drivers license with a clean record

    Must pass drug and background check

    Ability to safely lift up to 50 lbs regularly, and occasionally up to 100 lbs with assistance

    Comfortable with tablet-based technology and report completion

    Self-motivated and dependable, with strong time management

    Why Join Cavalry?

  • Training & Growth : We support our technicians with ongoing education.
  • Work-Life Balance : MondayFriday schedule, no weekends.
  • Benefits : Paid time off (including your birthday), retirement plan with matching contributions, performance-based bonuses.
  • Tools Provided : Service van, uniforms, specialized tools, smartphone, and tablet.
  • Compensation

    Competitive pay with performance-based bonuses and the opportunity to increase earnings through strong sales and excellent customer service.

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    Appliance Repair Technician • New Bern, NC, US

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