Business Operations Manager

Business Operations Manager

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the Role

We are seeking a strategic, analytical, and highly organized Business Operations Manager to support our Service Provider product management leadership. This role acts as a force multiplier for product leadershipdriving strategic clarity, operational rigor, and cross-functional alignment across the product organization.

You'll be a trusted advisor, responsible for enabling effective decision-making, streamlining execution, and ensuring that strategic priorities are translated into actionable outcomes. This role is perfect for someone who thrives in high-impact, behind-the-scenes leadership and has a deep understanding of how great products are built, delivered, and measured.

Key Responsibilities

• Lead quarterly and annual strategic planning cycles, aligning long-term vision with near-term execution.
• Translate product strategy into operational plans, KPIs, and delivery roadmaps.
• Track and report on progress against strategic goals, value streams, and initiatives.
• Serve as a strategic thought partner to the VP of Product and product leadership team.
• Drive leadership team cadences, including offsites, executive updates, and board materials.
• Reduce operational overhead for the VP by managing cross-functional coordination and communications.
• Support product management leader in managing the product org's operating rhythm (e.g., QBRs, roadmap reviews, leadership syncs).
• Maintain governance across priorities to ensure alignment and execution consistency.
• Act as liaison between Product Management and cross-functional partners (Engineering, Finance, GTM, HR, Design).
• Coordinate cross-org initiatives and manage interdependencies across teams.
• Support go-to-market readiness and product launch alignment with broader company objectives.
• Build and maintain dashboards, scorecards, and reporting mechanisms for visibility into performance.
• Drive adoption of tools and systems that improve planning, tracking, and decision-making.
• This role will initially be an individual contributor, with extensive collaboration with portfolio business operations leads, program management and engineering operations.

What You Bring

Experience in product operations, strategy, business operations, or management consulting, with direct exposure to product leadership teams.

Proven track record of driving strategic planning, operational excellence, and cross-functional programs in fast-paced environments.

Exceptional communication skills with experience preparing executive-ready materials (board decks, strategic updates, offsite content).

Experience managing or mentoring individuals and driving team performance.

Strong analytical and problem-solving capabilities, with proficiency in working with dashboards, metrics, and reporting tools.

Ability to influence and collaborate across all levels of an organization with confidence and diplomacy.

Passion for product development and business impact and a desire to work behind the scenes to enable success at scale.

Why This Role Matters

This is a high-leverage role designed to accelerate business growth, empower product teams, and enable better decision-making at every level. You'll be central to how strategy turns into execution, ensuring that the Product Leadership Team has the clarity, data, and structure it needs to deliver results.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.