Account Manager

A company is looking for an Account Manager.

Key Responsibilities

Drive the transition of prospects from trial users to fully onboarded clients

Manage relationships with approximately 100-150 existing accounts

Provide high-level customer support and track feature requests

Required Qualifications

2+ years in a business customer-facing role, preferably in account management

Experience in the entertainment / ticketing industry is preferred

Familiarity with multiple systems including Google Docs, Excel, and customer support ticketing systems

Strong organizational skills and ability to multi-task

Ability to work collaboratively and independently