Banking Customer Service

Responsibilities

Handle service calls with professionalism and accuracy

Support online and mobile brokerage platforms

Resolve client issues while meeting departmental performance metrics

Collaborate in a fast-paced, team-driven environment

Adapt quickly to evolving processes and client needs

Preferred Qualifications (1 of the following) :

College Degree

Previous contact center experience

Key Skills :

Strong communication and customer service skills

Ability to multitask and adjust in a dynamic setting

Drive to deliver exceptional client support