QDL (Quality Delivery Liaison)

QDL (Quality Delivery Liaison)

Trigo Global Quality Solutions is seeking to fill a QDL (Quality Delivery Liaison) position in Greer, SC.

Overall Purpose

To be the interface between Trigo and the customer; evaluate customer needs and concerns and recommend processes and solutions to successfully address them.

May Report To

Quality Delivery Manager

Responsibilities

Client Relationship & Business Development

• Ensure all data transaction between Trigo based systems and Customer systems are accurate and timely
• Provide error-free cross system data and interfacing between Trigo and Customer where applicable
• Properly maintain all quality driven documents to meet Customer and Trigo standards and guidelines, as well as perform all required audits based on Company and Customer guidelines and expectations
• Ensure successful customer satisfaction driven by Customer interface for their work order and mission needs
• Responsible for meeting with Process Partners and Customers as needed to address any and all needs / concerns
• Ensure all data required by Customer is present to them in the format, condition and timing required, and that system data requirements are accurate and complete
• Provide work orders and missions that are successfully created and implemented that meet the Customer's and Trigo's policies and guidelines

Operations

Organization & Management

Technical

Other

Knowledge, Skills, Abilities

Hard Skills

Values & Attitudes

Work Experience

Quality based background

SAP experience preferred

Education background

Undergraduate Degree preferred

About Trigo Global Quality Solutions

Founded in 1997, Trigo is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, Trigo offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that Trigo has built up over the last 3 decades has made Trigo the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. Trigo has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

Trigo Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.