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Patient Billing & Administrative Coordinator

Patient Billing & Administrative Coordinator

Staffing ProxyBelmont, MA, United States
15 hours ago
Job type
  • Full-time
Job description

Job Description

Audiology Services is a long-standing private hearing healthcare practice that has supported the Belmont community for nearly 40 years. We pride ourselves on truly personalized care - taking the time to understand each patient's needs and delivering support with empathy, clarity, and professionalism.

We are seeking a Patient Billing & Administrative Coordinato r to manage insurance billing processes and support the front office in maintaining a smooth, welcoming patient experience. This role is ideal for someone who enjoys working behind the scenes and helping patients directly.

Position Overview :

In this role, you will :

  • Verify patient insurance benefits and coverage
  • Accurately enter and submit claims
  • Follow up on rejections / denials and resolve issues
  • Post payments and maintain accurate patient account records
  • Communicate clearly with patients about balances and insurance questions

You'll also support the front office as needed with :

  • Scheduling appointments
  • Greeting and checking in patients
  • Phone and general administrative support
  • This is a collaborative role working closely with both clinical and administrative team members to ensure patients feel supported throughout their care.

    Key Responsibilities :

  • Verify patient insurance benefits and eligibility
  • Submit and track insurance claims; manage rejections and appeals
  • Post patient and insurance payments; maintain accurate account records
  • Communicate with patients regarding balances and billing questions in a clear, compassionate way
  • Maintain HIPAA-compliant documentation and workflows
  • Support front desk functions (check-in / check-out, scheduling, phones) when needed
  • Requirements :

  • Prior experience in medical billing or insurance coordination (audiology, ENT, PT / OT, dental, optometry, or similar private practice preferred)
  • Familiarity with CPT, ICD-10, and HCPCS codes
  • Comfort communicating with both insurance reps and patients
  • Strong organization, follow-through, and attention to detail
  • Ability to be adaptable and support a small practice team environment
  • Benefits :

  • Health Insurance (fully funded by the employer)
  • Matching retirement plan
  • Paid time off and Holidays
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    Billing Coordinator • Belmont, MA, United States

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