Pediatric Dental FinancialInsurance Coordinator

Job Description

We are seeking a detail-oriented and compassionate Pediatric Dental Financial / Insurance Coordinator to manage financial transactions, insurance claims, and patient billing. This role is critical to ensuring a seamless experience for our patients and their families while maintaining the financial health of our practice.

Key Responsibilities

Insurance Processing : Verify patient insurance coverage, submit claims, and follow up on outstanding claims to ensure timely reimbursement.

Patient Billing : Prepare and send accurate billing statements, explain payment options, and address patient inquiries regarding costs and insurance.

Financial Coordination : Work with families to create affordable payment plans, process payments, and manage accounts receivable.

Treatment Plan Support : Collaborate with clinical staff to provide cost estimates for treatments and communicate financial responsibilities to parents / guardians.

Record Keeping : Maintain accurate and confidential financial and insurance records in compliance with HIPAA and practice policies.

Customer Service : Provide exceptional service to patients and families, addressing financial concerns with empathy and professionalism.

Team Collaboration : Work closely with front office and clinical teams to streamline financial processes and enhance patient experiences.

Reporting : Generate financial reports and assist with budgeting or forecasting as needed.

Qualifications : Qualifications

Experience : Minimum of 2 years of experience in dental or medical insurance coordination, billing, or financial administration (pediatric dental experience preferred).

Education : High school diploma or equivalent required;

Skills :

Strong knowledge of dental insurance plans, including PPO and Denti-Cal.

Proficiency with dental practice management software Dentrix Ascend and Microsoft Office Suite including Teams.

Excellent communication and interpersonal skills, with a focus on working with families and children.

Detail-oriented with strong organizational and problem-solving abilities.

Ability to handle sensitive financial information with discretion.

Attributes : Team Collaboration, compassionate, patient-focused, and able to thrive in a fast-paced environment with exceptional listening skills.

Additional Information

Benefits

Competitive salary with performance-based incentives.

Health, dental, and vision insurance.

Paid time off and holidays.

Retirement plan with employer match.

Opportunities for professional development and growth.

A supportive and collaborative team environment.