Systems Analyst (Levels I and II)

Job Description

Job Description

Join an Elite IT Team

At eKeeper, we’re looking for more than just technical skills—we’re searching for individuals who are passionate about helping others, driven by curiosity, and committed to continuous growth. As a Systems Analyst, you’ll play a vital role in ensuring our clients receive the highest level of service, with systems that are reliable, efficient, and secure.

In this role, you’ll work with a team that takes pride in building and maintaining systems with superior availability and reliability. We value creative problem-solving, clear communication, and a client-centered approach. We believe that empathy is key to understanding and resolving client challenges, and we strive to make technology accessible by breaking down complex issues into simple, understandable terms.

Your ability to think critically and act proactively will be essential in resolving any unexpected issues that arise. We’re looking for someone who is not only technically proficient but also dedicated to continuous learning and growth. You’ll have the opportunity to expand your technical horizons, deepen your expertise, and be part of a team committed to delivering quality work.

At eKeeper, we offer more than just a job—we offer a community where your contributions are valued, and your professional development is supported. Our benefits include 401(k) match, cell phone allowance, and more. If you’re ready to make a meaningful impact in a dynamic and supportive environment, this is the ideal opportunity for you.

Requirements

Qualifications

• Two or more years of hands-on IT Experience
• Experience supporting Windows Server and applications support
• Experience supporting Cisco routers and switches
• Experience supporting NAS and / or SAN technologies
• Excellent critical thinking skills
• Ability to obtain new certifications required for vendor guidelines and keep up with current technology
• Excellent written and verbal communications skills
• Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN
• Self-driven and self-disciplined with a “get it done” attitude
• Ability to work well and maintain good working relationships with our customers
• Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude
• Desire to excel in a client-service results-oriented environment
• Ability to work independently and as part of a team
• Ability to manage and complete system projects with minimal downtime.
• Strong sense of ownership for projects and tasks
• Detail-oriented

Responsibilities

Benefits

Benefits of Working at eKeeper

This is a full-time salaried position with the following benefits :

About Us

Founded in 2004 and based in Yorktown, Indiana, eKeeper is a consulting firm specializing in the design, deployment, and maintenance of today’s information technology systems. For over 20 years, we’ve provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large businesses throughout Indiana.

At eKeeper, we pride ourselves on holding industry-leading certifications from the most prevalent manufacturers, continuously expanding our expertise to stay at the forefront of technological advancements. Our commitment to excellence, innovation, and client satisfaction is at the core of everything we do. Guided by our core values, mission, and vision, we strive to build lasting partnerships rooted in trust, reliability, and a shared dedication to your success.