Collector Specialist X995YYVR

Collections Specialist

Houston, TX 77070

12 Months Contract

Overview of the Role

Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist, you'll play a vital role in maintaining healthy cash flow while building lasting customer relationships through empathetic, professional communication and strategic account management.

Key Responsibilities

• Manage assigned accounts to ensure timely collection of outstanding payments
• Contact customers via multiple channels (phone, email, mail) to collect overdue payments
• Review and analyze aging reports to prioritize collection efforts strategically
• Negotiate flexible payment plans with customers facing financial challenges
• Document all collection interactions and efforts comprehensively in company systems
• Collaborate with customer service and billing teams to resolve discrepancies
• Prepare follow-up correspondence, including demand letters and past-due notices
• Recommend accounts for write-off or legal action when appropriate
• Monitor and report on accounts receivable and collection activity status
• Contribute to developing collection policies and procedures for continuous improvement
• Ensure strict compliance with company policies and regulatory requirements

Required Skills & Qualifications

Perks of Working with AP Recruiters & Associates

About the Client

Our client is a leading innovator in the American energy sector, committed to building a sustainable future through clean, reliable energy solutions. With operations spanning multiple states and serving millions of customers, they are recognized for their forward-thinking approach to renewable energy and exceptional customer service. This organization values diversity, innovation, and community engagement, offering employees the opportunity to contribute to meaningful environmental initiatives while developing their careers in a supportive, growth-oriented environment. Their Houston location serves as a vital hub for their expanding operations in Texas.