Central Market, Bakery Manager - Plano

Responsibilities

JOB SUMMARY
As a CM Bakery Manager, responsible for the overall direction, coordination, and evaluation of the Bakery department, and get to know our Customers, and treat them to excellent service. Supervises a team of Partners.

KEY RESPONSIBILITIES & ESSENTIAL FUNCTIONS

Management
- Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engaging in resolving Partner-related matters
- Responsible for interviews, performance reviews and Partner feedback, and training and developing Partners as well as writing department schedules
- Provides superior customer service and develops and leads a team to provide customer service at the highest level in all areas

Sales
- Responsible for selling products for promotional and special events throughout the store
- Accountable for merchandising department to maximize sales, ensuring appropriate abundance and effective presentation through signage and art display and effective promotion of services and products
- Ensures product delivered to customers is of optimum quality and presentation and in-stock conditions are maintained
- Maintains multiple vendor relationships
- Works with other department managers to effectively deliver results
- Maintains a high degree of product knowledge
- Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met
- Works to achieve set department budget that contributes to the stores long range goals
- Monitors and manages product assortment, shrink, labor, and wrap expenses to meet budget goals
- Ensures appropriate planning to meet weekly and long-term budget goals
- Conducts weekly forecasting and production planning for product assortment
- Oversees product ordering and inventory controls
- Generate new sales and maintain current client relationship

QUALIFICATIONS & KEY REQUIREMENTS
- Leads team of Bakery Partners
- Scratch Production experience is preferred

Additional Requirements:
- Proven experience in Bakery Operations management
- Experience managing teams of at least 10 bakers and experience training new bakers to achieve proficiency
- Love of all things Bakery, a passion for food and a passion for selling
- Successful completion of Central Market University
- Proficiency on computer systems
- Proven interpersonal and communication skills including ability to develop and deliver recommendations
- Ability to handle stressful situations
- Analytical skills
- Ability to plan, organize and prioritize
- Proven ability to develop teams including delegating tasks
- Basic financial acumen and knowledge of financial terms like Sales/GP% and their application to department goals
- Must be able to work flexible shifts

PHYSICAL DEMANDS & WORKING CONDITIONS
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Occasionally* reaches at overhead, reaches at shoulder, reaches at knee, reaches at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
- Frequently stand, walk
- Constantly reaches at waist, grasp
- Must be able to demonstrate the ability to lift up to 50 lbs
- Must be able to demonstrate the ability to manage in excess of 70 lbs. It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.
- While performing the duties of this job, the employee is: Occasionally exposed to hot, cold, loud noises and wet conditions.
*While there may be exceptions, the measurements noted are generally defined as: (Occasional: 0-2.5 Hours, Frequently: 2.5-5.5 Hours, Constantly: 5.5+. Based on an 8-hour workday)

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
02-2025