CATERING COORDINATOR

Job Description

Job Description

Description :

Paramount Events – Drop-Off Catering Sales Team

Do you thrive in a warm and positive environment where there is a clearly defined process, and your role requires someone with a friendly and approachable style? Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow-through? If these questions resonate with you, please keep reading.

Paramount Events is looking to hire a Catering Coordinator to join our dynamic Drop-Off Catering Sales Team. The Catering Coordinator ensures the efficient and effective operation of the Drop-Off Catering Sales Team by supporting sales through a variety of administrative and client-facing duties. This includes logging and following up with inquiries, entering orders, tracking payments, and assisting with deliveries as needed. The successful candidate consistently provides exceptional service to clients and works in tandem with the sales team to help execute flawless events. The role requires strong multitasking abilities and a collaborative spirit to partner with multiple departments in a shared commitment to achieving and exceeding goals.

Key Responsibilities

• Client Communication & Event Guidance
• . Communicate with clients to understand their vision, then provide expertise to create successful catered experiences.
• . Offer thoughtful suggestions to help clients feel prepared, for example, on quantities, varieties, format, and timing.
• . Provide hospitable, reassuring communication so clients feel cared for and confident in our services.
• Operational Coordination
• . Clearly communicate key information, order changes, and potential roadblocks to the appropriate colleagues, ensuring the seamless success of each operation.
• . Answer phone calls and emails, providing excellent customer service by describing menu items and accurately answering questions.
• . Enter and process drop-off catering orders in the catering system and confirm all details for accuracy and timeliness.
• . Order equipment, linen, and another event needs as required.
• . Distribute paperwork to operations departments and prepare Event Manager binders as needed.
• . Assist with daily tasks such as printing tent cards, boxed lunch labels, and distributing orders.
• Business Development & Follow-Up
• . Assist with generating new business while maintaining current client relationships.
• . Conduct weekly follow-up calls or emails to ensure client satisfaction.

Requirements :

Skills & Qualifications

(We are happy to train the right person.)

Benefits