Talent.com
General Manager
General ManagerMellow Mushroom Southside • Jacksonville, FL, US
General Manager

General Manager

Mellow Mushroom Southside • Jacksonville, FL, US
26 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

General Manager Salary range $60,000-$85,000 based on experience and profit-sharing bonus.

The General Manager (GM) is responsible and accountable for all restaurant activities and assumes complete responsibility for the restaurant as necessary. The GM works to ensure that all activities are consistent with and supportive of the restaurants business plan. The GM ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

ESSENTIAL FUNCTIONS
Total Customer Satisfaction
  • Consistently provide a quality product and customer service experience that delivers total customer satisfaction. Modes and create an environment in which the customer is always right; ensure a positive customer service experience.
  • Respond positively and quickly to customer concerns. Correct potential problems before they affect customers.
  • Hire high quality people who demonstrate and ensure consistent customer satisfaction.
  • Ensure all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluate each employees ability to maintain high levels of customer satisfaction.
  • Maintain restaurant at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness (QSC).
  • Utilize labor effectively to meet budgets while ensuring high quality of QSC.
  • Training and Development.
  • Continuously improve the skills, knowledge and morale of all employees. Treat employees with dignity and respect; Create an environment where the entire team does the same.
  • Effectively utilize all training programs from new employee orientation, up to and including management training classes.
  • Prepare qualified employees for promotion to the next position. Continually develop adequate numbers of shift leaders to meet the objective of the business plan.
  • Evaluate each employees performance based on clearly communicated standards and expectations. Hold the employees accountable for performance. Make tough decisions regarding performance related issues; Confront poor performance.
  • Effective Business Management.
  • Maximize financial performance and profit.
  • Develop and execute the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieve results by planning, communicating, delegating and following up.
  • Execute company wide marketing programs; Initiate programs on time, correctly and with minimal direction.
  • Identify and develop local restaurant marketing strategies to maximize sales.
  • Appropriate and Fair Business Practices.
  • Ensure business and personnel practices are within the law and consistent with policies and procedures.
  • Serve as a role model and set a positive example for the entire team in all aspects of business and personnel management.
  • Enforce all labor laws (federal, state and local).
  • Follow procedures for safety and security of employees, customers and company assets (building, cash, equipment, supplies).
  • Uphold company food safety, food handling and sanitation requirements, to ensure health and safety of customers and employees.
Minimum Qualifications


  • Be 21 years of age or older
  • High School diploma or equivalent. College Degree preferable.
  • Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service industry
  • Must have at least one year of beer, wine, and liquor experience
  • Able to understand and speak using the predominant language(s) of guests
  • Excellent basic mathematical skills
  • Able to handle money and operate a point-of-sale system
  • Able to work in a standing position for long periods of time (up to 5 hours)
  • Able to reach, bend, stoop and frequently lift up to 50 pounds
  • Stamina and availability to work 50 to 55 hours per week
  • Able to work flexible hours necessary to manage and operate restaurant effectively
  • Must have reliable transportation; valid drivers license and proof of insurance
  • Must have a reliable method of communication with employees and accessible 24/7


Create a job alert for this search

General Manager • Jacksonville, FL, US

Similar jobs

General Manager

Sugarfire SmokehouseJacksonville, FL, US
Full-time
Quick Apply

To effectively manage all components of the restaurant including FOH and BOH to ensure that maximum potential revenue and financial objectives as well as optimum standards of guest service are achi...Show more

General Manager - Private, Elevated Hospitality Concept

Marvin Love and AssociatesJacksonville, FL, US
Full-time
Quick Apply

We are partnering with a luxury hospitality group to identify a.This is not a traditional restaurant role.This opportunity is built for a leader who understands how to.Comp Set: $90,000 Base + 10% ...Show more

General Manager

Pizza HutJACKSONVILLE, FL, US
Full-time

Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee...Show more

General Manager

SonicJACKSONVILLE, FL, US
Full-time

It’s the dream job you never have to wake up from.At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way.You’ll interact with fantastic people, earn great pay, spo...Show more

General Sales Manager 150K PLUS

O'Steen Automotive GroupJacksonville, FL, USA
Full-time
Quick Apply

Join a winning team at the O'Steen Auto Group!! Osteen VW of Jacksonville is looking to hire a General Sales Manager.If you are looking to work for a company that values YOU, and treats you as a va...Show more

General Manager

7BrewJacksonville, FL, US
Full-time
Quick Apply

Base pay starts at $52,000 annually.OTHER PAY: Quarterly bonus program.Brew is so much more than just a coffee stand.It’s the concept of cultivating kindness and joy with every drink – through our ...Show more

Owner Operator / General Manager - Food Business (Florida Region)

REEFJacksonville, FL, US
Full-time
Quick Apply

REEF is an ecosystem of digital and physical solutions that connect goods, services and experiences to consumers around the world.Simply put, we serve as the bridge for customers to get more of wha...Show more

Assistant General Manager

WawaJacksonville, Florida, US
Full-time

Assistant General Manager (AGM).As an Assistant General Manager (AGM), you're a hands-on leader who plays a key role in daily operations, team development, and driving results.From overseeing busin...Show more

 • Promoted • New!

General Manager

Checkers Drive-In Restaurants, Inc.Jacksonville, FL, United States
Full-time

PURPOSE OF YOUR WORK At Checkers we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Field Operations team you will be responsible for executing ...Show more

 • Promoted

Area General Manager

Massage Envy by JEM Wellness BrandsJacksonville, FL, US
Full-time

The Area Manager is responsible for the operations and performance of assigned Massage Envy clinics.This position is responsible for the appropriate management of all aspects of clinic operations i...Show more

Shift Manager - (RT2392)

RaceTrac, Inc.Jacksonville, FL, United States
Full-time

If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact.You'll play a critical role in supporting store opera...Show more

 • Promoted

Restaurant General Manager

Taco BellJacksonville, FL, US
Full-time

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences.Imagine the pride you'll feel setting the gold stan...Show more

Restaurant General Manager

Firehouse SubsJacksonville, FL, US
Full-time

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations.The RGM has overall responsibility for managing the daily operations ...Show more

Assistant General Manager

Taco BellJacksonville, FL, US
Full-time

As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team.You'll lead by ex...Show more

Shift Manager

RaceTrac, Inc.Jacksonville, FL, United States
Full-time

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome.If you're a hands-on leader who thrives in a fast-paced, ...Show more

 • Promoted

Shift Manager - (RT2578)

RaceTrac, Inc.Jacksonville, FL, United States
Full-time

If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact.You'll play a critical role in supporting store opera...Show more

 • Promoted

General Manager

Moe'sJACKSONVILLE, FL, US
Full-time

Responsible for leading and managing a restaurant with a sales volume of $650,000 to $2.Responsible for the day to day leadership of people and financial management in order to achieve a return on ...Show more

Assistant General Manager

Moe'sJACKSONVILLE, FL, US
Full-time

The Assistant Manager is responsible for managing the daily operations of the Moe’s Southwest Grill.Responsible for ensuring that the restaurant team creates quality food and providing quality gues...Show more