A company is looking for a Trainer I who will develop and conduct training programs for Member and Provider Service roles in contact centers.
Key Responsibilities
Conduct training needs analyses to determine specific training needs for department staff
Identify, select, and develop appropriate training programs and aids
Evaluate the effectiveness of training programs, including cost and benefit analyses
Required Qualifications
Bachelor's degree in a related field or equivalent experience
2+ years of training experience, preferably in a managed care or healthcare environment
Training Specialist • Hartford, Connecticut, United States