North Carolina Staffing is hiring : Sr. Multimedia Engineer in Cary

Senior Multimedia Engineer

The Senior Multimedia Engineer will play a key role in supporting and advancing MetLife's multimedia infrastructure. This position is responsible for engineering, administration, and project management across Conference Room Technology, Collaboration Services, Digital Signage, and IPTV. The role also contributes to business process automation, issue resolution, and documentation of systems and procedures. This is a full-time hybrid role based at MetLife's Global Technology office in Cary, NC.

Key Responsibilities

• Lead and manage new multimedia installation projects and lifecycle upgrade initiatives across the enterprise.
• Champion multimedia tools adoption by educating users, promoting best practices, and leading training sessions.
• Configure and troubleshoot multimedia applications, endpoints, and infrastructure, including control systems, IPTV, digital signage, and AV conferencing components.
• Manage escalations and ensure timely resolution of technical issues.
• Utilize Webex Control Hub for diagnostics and support.
• Develop and maintain documentation including functional specifications, release notes, and user guides.
• Stay informed on industry trends and emerging technologies relevant to multimedia environments.
• Provide advanced support for IT operations in remote network environments, including system and software troubleshooting.

Required Qualifications

Preferred Qualifications

Equal Employment Opportunity / Disability / Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.