Product Group Owner, On-Boarding

Job Title

The Product Group Product Owner leads a team of Pod Product Owners and is responsible to ensure that a Product Group and its Pods are creating value for the organization through the delivery of customer-focused product increments.

The Product Group Owner should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required.

Oversee and lead a team of Pod Product owners for an area of risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results.

Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise.

Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices.

Integrates knowledge of the enterprise function's or business segment's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise.

Deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas.

Facilitates key strategic discussions and provides thought leadership (output may include roadmap and / or deliverables / frameworks / short to long term goals etc.)

Sets operational team direction and collaborate with others to execute on common goals.

Focus on medium to long-range planning for functional area.

Undergraduate degree and / or product certificate required.

Graduate degree preferred.

10+ years relevant experience.

5+ years Product Owner or Agile related delivery experience.

Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset.

Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset.

Partners with senior management to support the delivery of a product vision.

In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value.

Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence.

Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience.

Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate.

Proactively engages established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes.

Creates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized.

Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria.

Manages delivery initiatives and (depending on complexity) oversee multiple development teams (Product Group or Pod) backlogs.

Proactively raises issues that impede the efficient delivery of customer-focused increments.

Responsible for defect management and prioritization.

Adheres, and ensures pods adhere, to enterprise frameworks and methodologies related to overall business management activities.

Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required.

Leads the submission and discussion on the Quarterly Business Review, with respect to their product.

Identifies, mitigates and reports on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed.

Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets).

Leads relationships with business lines / corporate and / or control functions to ensure alignment with enterprise and / or regulatory requirements.

Leads or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations.

Defines the OKRs in partnership with numerous stakeholders across the organization.

Protects the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.

Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed.

Oversees or leads the facilitation and / or implementation of action / remediation plans to address performance / risk / governance issues.

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand.

Connects the alignment of colleague's contributions with the TD Shared Commitments.

Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done.

Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results.

Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome.

Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues.

Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership.

Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and create opportunities to collaborate with other functions and teams.

Leads your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation.

Contributes to the development of business segment and / or enterprise functional strategic priorities within their operational area or field of specialty that drive results.

Develops annual and / or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD.

Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback / coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results.

Manages employees in compliance with all human resources policies, procedures and guidelines of conduct.

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

Domestic Travel Occasional

International Travel Never

Performing sedentary work Continuous

Performing multiple tasks Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds Occasional

Sitting Continuous

Standing Occasional

Walking Occasional

Moving safely in confined spaces Occasional

Lifting / Carrying (under 25 lbs.) Occasional

Lifting / Carrying (over 25 lbs.) Never

Squatting Occasional

Bending Occasional

Kneeling Never

Crawling Never

Climbing Never

Reaching overhead Never

Reaching forward Occasional

Pushing Never

Pulling Never

Twisting Never

Concentrating for long periods of time Continuous