Dental Receptionist / Front Desk position - Fredericksburg, VA area

Join Our Friendly & Skilled Dental Team as a Front Desk Receptionist! About Us At our warm and welcoming dental practice, we believe in more than just healthy smiles—we’re here to create positive experiences for every patient who walks through our doors. Our close-knit, compassionate team is dedicated to delivering top-quality care in a supportive and friendly environment. With the latest dental technology and a heartfelt commitment to helping others, we treat our patients like family—with kindness, respect, and a personal touch. Who We’re Looking For We’re currently seeking a cheerful, organized, and detail-focused Dental Receptionist to join our front desk team. The ideal candidate is friendly, dependable, and passionate about helping others. You enjoy creating a warm welcome, keeping things running smoothly, and making sure patients feel valued and cared for. What You'll Bring A kind, approachable attitude and strong communication skills Excellent organization and attention to detail A positive, team-oriented mindset Previous experience in a dental or healthcare office (preferred) Familiarity with Dentrix and dental insurance verification (a big plus) How You’ll Make an Impact Be the welcoming face of our practice—greet patients, answer questions, and ensure they feel comfortable from the moment they arrive Update patient information, including contact details and demographics Verify insurance coverage and input accurate data into Dentrix to support smooth billing and scheduling Work closely with our caring team to create a calm, seamless patient experience Help maintain an organized front office that supports both our team and our patients Your Day-to-Day Responsibilities Deliver outstanding front desk service with a helpful and upbeat attitude Answer phones, schedule appointments, and assist with patient communications Ensure all insurance information is correctly entered into Dentrix before submitting for verification Use the Insurance Maintenance and Coverage Table in Dentrix to input plan details and connect policies to patient files After confirming eligibility, update the insurance status and add any relevant notes to the patient’s Dentrix Family File Why You'll Love Working With Us We’re a small, patient-centered dental practice that truly values teamwork, compassion, and growth. We support one another, celebrate our wins, and always aim to do what’s best for our patients. If you’re someone who loves helping others, enjoys staying organized, and wants to be part of a caring and capable team—we’d love to meet you! #MNSTR