Designated Phone Coordinator

Job Description

Job Description

Center For Oral and Maxillofacial Surgery

Jackson, Freehold, Brick, Ocean, Hazlet, Windsor, NJ

On-site Phone Coordinator - Oral Surgery (this is an on-site position, it is not remote or hybrid)

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Designated Phone Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Designated Phone Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Phone Management :

Answer incoming calls promptly and professionally.

Schedule, reschedule, or cancel patient appointments as requested.

Assist patients with understanding their benefits and out-of-pocket expenses.

Address and resolve patient concerns in a timely and empathetic manner.

Education and Experience

Skills and Abilities

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms / Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w / Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

Compensation details : 18-23 Hourly Wage

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