Director of Digital and AI Search

Director of Digital and AI Search

Quantum Metric is redefining digital experience analytics in the era of AI and we're looking for a digital leader who's just as excited about what's next. The Director of Digital & AI Search will be the strategic driver of how Quantum Metric shows up across every digital touchpoint from human buyers to AI agents. This role combines vision and execution : you'll define what great looks like, lead agencies and programs to scale, and jump into the weeds when needed to keep performance sharp.

Reporting directly to the VP of Global Growth Marketing, this is a highly visible, cross-functional role one that will serve as a strategic right hand in driving Quantum Metric's next phase of digital growth, innovation, and efficiency. You'll inherit a strong, mature foundation and take it to the next level through innovation in AI search, conversion optimization, and intelligent experimentation.

Responsibilities

• Lead Quantum Metric's digital performance strategy across paid search, paid social, SEO, and CRO driving measurable growth, efficiency, and impact across the funnel.
• Own and evolve our AI Search strategy, advancing visibility across emerging surfaces like generative search, AI overviews, and LLM citations.
• Drive continuous experimentation and optimization, owning both our A / B testing platform and the frameworks that power our digital growth.
• Own Quantum Metric (our digital analytics platform) for web performance tracking, analysis, and insight generation across the full digital ecosystem.
• Manage relationships with digital agency partners, setting clear goals, fostering accountability, and driving a performance-oriented, collaborative dynamic.
• Partner closely with the Campaigns team and our Senior Manager of Web & ABM Experiences to connect top-of-funnel acquisition with conversion and pipeline outcomes.
• Report out performance insights that are clear, actionable, and tailored for audiences ranging from peers to executives.
• Collaborate cross-functionally with analytics, operations, and sales teams to ensure digital programs ladder to pipeline goals and revenue outcomes.
• Lead, mentor, and grow a small but high-performing digital team (starting with one direct report), fostering curiosity, accountability, and innovation.

Who You Are

Success in This Role Looks Like

Why You'll Love It Here

Requirements

Perks and Benefits

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

FSA, DCFSA, and HSA accounts

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident

Healthy Rewards Discount Programs

Discounts on Pet Insurance

401k (with employer match) and Options / Equity

13 company holidays

Unlimited Paid Time Off

Sick leave

Parental / Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities

Rewards and recognition programs

Robust onboarding and training program

One-time stipend for work-at-home employees

Monthly business expense stipend

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program

Lead Referral Program

MacBook and awesome swag delivered to your door

Encouraging and collaborative culture

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email / slack)

About Quantum Metric

As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line.

Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and / or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and / or any upfront fees / costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.