Job Description
Job Description
The purpose of the Operations Supervisor is to handle all aspects of the day-to-day shift operation for the assigned site and ensuring all operational performance expectations for the facility are met and each shift is set up for success which will allow the building to meet the operation and profitability goals. The Operations Supervisor will directly supervise the work of Warehouse Associates, with authority to take actions and / or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a warehouse associates employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters.
Responsibilities
Assist General Manager to Ensure, Building Safety & Planning
- Ensure all Safety documents are signed off on and all safety procedures are followed
- All PPE are in place and used as instructed
- Ensure lifts are signed out and inspected
Assist General Manager and Operations Manager to Ensure Labor Planning and Productivity Standard
Plan labor to follow production or customer needsUtilize labor for VAS (value added services)Remove excessive labor for profitability and efficiencyTrack and train associates to maximize utilizationAssist in retention and turnoverEnsure daily shift KPIs are metWork Closely with General Manager and Operations Manager to Support Staff Development by Cross Training / On-Job Training
Conduct daily start up meetings, present daily plan, and provide updatesTrain, motivate and assist in the development and growth of employeesImplement and maintain continuous improvement programChallenge employees to be more productiveSupport and assist the General Manager and Operations Manager in Implementing Productivity Improvements
Study processes using Lean, Six Sigma, 5S Methodology to improve processes and eliminate wasteImprove processes when possible and implement them as new standardsKnowledge, Skills, and Abilities
Excellent customer service skillsExcellent problem solving and decision making skillsStrong verbal & written communication skillsAbility to maintain a high level of accuracy in preparing and entering informationAbility to multi-taskAbility to perform work in loud and high trafficked areasAbility to maintain organization in detail and color-coded areasKnowledge of Microsoft Office SoftwareKnowledge or ability to learn WMS (Warehouse Management Systems) and customer ERP as necessaryAbility to move around warehouse floor up to 70% of working hours to observe and coach for performanceEducation / Experience
Diploma or GED Equivalency, required1 – 3 years of supervisory experience, requiredWarehouse Leadership experience, preferredForklift experience, preferredFood grade facility experience, a plusHighJump WMS experience, a plusSAP experience, a plusRF Unit experience, preferredCompetitive Compensation
We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.
Pay Range : $70,012.80-$78,291.20401(k) Match : Build your future with our generous company match.Serious Health Condition Pay : Financial protection when it matters most.Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind :
Medical, Dental & Vision InsuranceTelemedicine AccessCompany-Paid Short & Long-Term Disability CoverageHealth Savings Account (HSA)Company-Paid Life InsuranceTime to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work :
Generous Paid Time Off (PTO)Paid Company HolidaysTime off to VolunteerCulture-Driven Perks
We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday :
Casual Dress Code : Dress for your day.Tuition Reimbursement : Advance your education with financial support.Employee Discount Program : Exclusive savings on everyday essentials and more.Dependent Care Flexible Spending Account (DFSA)Adoption Assistance : Meaningful support for growing families.Employee Assistance Program (EAP) : Confidential, 24 / 7 support for life’s challenges.Pet Insurance : To protect your furry family membersCovenant Logistics is an Equal Opportunity Employer
Disability / Veteran
VEVRAA Federal Contractor