HUMAN SERVICES PROGRAM SPECIALIST

Requisition No : 861601

Agency : Children and Families

Working Title : HUMAN SERVICES PROGRAM SPECIALIST - 60024050

Pay Plan : Career Service

Position Number : 60024050

Salary : agency to update

Posting Closing Date : 10 / 09 / 2025

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JOB FAMILY : COMMUNITY AND SOCIAL SERVICES

OCCUPATIONAL GROUP : COUNSELING AND SOCIAL WORK

OCCUPATION : COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER

CLASS TITLE : HUMAN SERVICES PROGRAM SPECIALIST

TYPE : INTERNAL ONLY

SALARY : This position will be hired at the salary of $1,594.33 bi-weekly; or within compliance of DCF salary policy

LOCATION : Circuit 9 (Orange and Osceola Counties)

CLOSING DATE : 10 / 06 / 2025

DESCRIPTION :

This is a promotional position for an Adult Protective Investigator or Human Services Counselor.

This is an advanced professional work assessing and developing Adult Protective Investigators to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with Program Administrator, API Supervisors and Regional management in promoting the development of knowledge, skills and applications to case activities.

This advanced professional position will receive abuse intakes, maintain a caseload, while coaching, motivating and modeling best practices to provide real time casework guidance and assessment for both new and existing APIs. The position will be located in Circuit 9 (covering Orange and Osceola counties) and will work directly under the Program Administrator.

MINIMUM QUALIFICATIONS :

• A bachelor's degree from an accredited college or university and two years of professional experience in one or more of the following areas : Florida Abuse Hotline, developmental services, law enforcement investigations, licensed health care, aging and adult services, licensed child day care, mental health.
• Currently work as an Adult Protective Investigator with two years of experience.
• Working knowledge of Chapter 415 and CFOP 140-2.
• Working Knowledge of investigative techniques and practices.
• Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others
• Demonstrates the ability to communicate clearly and accurately, both orally and in written form.

KNOWLEDGE, SKILLS AND ABILITIES :

This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults. Incumbents in this class must be able to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls. The work requires independent judgment and initiative to complete field assignments and management tasks. Typing and good time management skills are necessary for this job.

DUTIES AND RESPONSIBILITIES :

Note : The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

SPECIAL REQUIREMENTS :

SPECIAL NOTE :

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Location :