Non-Emergent Transportation Driver
The Medical Transportation Driver is responsible for safely transporting patients to and from medical institutions for non-emergent health care services under the direction of the Transportation Dispatcher.
The driver is responsible to the Transportation Director, has no direct reports, and maintains regular contact with all hospital staff and the public.
As an integral part of our community, Franklin Medical Center's mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people.
Essential job functions include providing timely, safe, and courteous transportation services for patients for non-emergency services, assisting passengers with boarding and exiting the vehicle, including those with limited mobility, using wheelchairs, or walkers as needed, loading, securing, and unloading mobility aids such as walkers and wheelchairs to prevent shifting or damage during transport, verifying that all patient equipment and belongings are accounted for during pick-up and drop-off, ensuring patient safety during transport by using proper restraints, securing mobility devices, and following safety protocols, operating wheelchair lifts or other vehicle accessibility features as needed, communicating clearly and professionally with patients, coworkers, department representatives, etc., adhering to pre-scheduled routes and pickup / drop-off times, while being flexible to accommodate urgent changes or delays, responding to scheduling changes or emergencies promptly and professionally, performing daily vehicle inspections to ensure it is clean and reporting issues regarding vehicle maintenance needs, incidents, vehicle issues, and passenger concerns to the Transportation Director immediately, maintaining accurate records of transport times, mileage, and passenger details, following all traffic laws, road safety regulations, and company policies, following HIPAA regulations to protect patient confidentiality and medical information, attending training sessions on proper equipment handling, patient assistance techniques, and vehicle safety protocols, and performing other duties as assigned.
Qualifications include a high school diploma or equivalent, a valid Chauffeurs License, and BLS certification. Prior experience in patient transport, healthcare, or customer service is preferred. Knowledge, skills, and abilities required include excellent communication skills (oral and written), interpersonal skills and compassion, strong ability to operate vehicles safely in various conditions, ability to use GPS systems and follow routes efficiently, and ability to adapt to changes in schedule or routing. Physical requirements include the ability to lift and move up to 50 pounds regularly, assist patients with limited mobility, push, pull, and maneuver adult patients in wheelchairs over various surfaces, frequent entering and exiting of vehicles, frequent bending, stooping, kneeling, and reaching to assist patients, secure equipment, or enter / exit the vehicle, frequent use of hands and arms to operate steering wheel, manage mobility devices, and fill out paperwork, manual dexterity for securing wheelchairs, adjusting seat belts, and handling medical equipment, ability to assist patients to and from building entrances safely, ability to move around the facility(s) to access various departments, ability to communicate information accurately so others will understand, ability to observe details at close range and at a distance to safely operate a vehicle, visual and auditory ability to safely operate a motor vehicle, observe surroundings, and communicate with patients and dispatchers, and tolerance for varying weather conditions during outdoor activities like vehicle loading / unloading and patient escorting. OSHA Exposure Category : A. Has exposure to blood borne pathogens.
Equal Opportunity Statement : We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression or any other characteristic protected by federal, state or local laws.
Transportation Driver • Winnsboro, LA, US