HR Business Partner

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members across over 40 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country.

What makes working at The Parking Spot so special? We’ve built a culture of support, fun, and camaraderie that empowers us to be the most innovative company in the parking industry. As a nationwide business with a small business feel, there are endless opportunities within The Parking Spot to grow your career. Come join us and see how we leverage people and technology to deliver a superior product, outshine our competition, and find creative and innovative solutions to everyday problems.

Salary Range: $75,000-$90,000

What we offer:

• Participation in and financial benefit from our shared employee ownership program
• Hybrid work experience - this role can be officed out of our Chicago, Dallas, Denver or Houston locations!
• Career development and growth opportunities
• Ability to gain exposure to all areas of the business
• Great benefits including Medical, Vision, Dental and a 401k plan
• Annual discretionary bonus program
• Team oriented, fun and friendly work environment
• Immediate opportunity to make a large impact

Position Summary:

The HR Business Partner is responsible for supporting the VP of People Operations as a strategic business partner to Senior Operation Leaders and frontline employees. The HR Business Partner will be responsible for supporting the talent management, safety, training and development, absence management, and employee relations functions. In addition, the HR Business Partner will play a significant role supporting the Company’s Annual Leadership Summit, Market of the Year, Grand Opening, and other milestone events.

Key Responsibilities:

• Independently provide virtual and onsite counseling to management and employees to improve work relationships, build morale, and increase productivity and retention (e.g. employee relations, absence management, engagement and recognition, career development, talent management initiatives, turnover and retention actions).
• Under the guidance of the Regional People Manager, be the lead fact-finder on employee relations issues by conducting effective thorough and objective investigations, interpreting company policy or practices, recommending appropriate corrective action, and escalating as appropriate to the VP of People Operations
• Lead alongside other functional administrators to maintain health and wellness programs, FMLA and other leave of absence programs, safety initiatives, TPS Gives Back and charitable programs, and employee experience initiatives.
• Maintain current knowledge of industry best practices and federal/state/regulatory employment and labor law requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department and management as needed/required.
• Formulate, interpret, and analyze HR-related data and internal processes and propose best practice opportunities for process improvement to the Regional People Manager and key stakeholders.
• Implement rapid response plans for understaffed locations or critical role vacancies and support the success of Field recruiting efforts under the direction of the Talent Acquisition Director.
• Host people-related training sessions for leaders who are new-in-role, and develop reporting for LinkedIn Learning, the Field Management Training Calendar, and Field Onboarding.
• Partner with Field Leaders to support background screening processes, including uploading and maintaining required documentation in First Advantage, responding to system flags or discrepancies, and ensuring all driver qualification files remain accurate, complete and compliant with company policy.
• Formulate and oversee on-site HR Audits as it relates to pre-employment authorization, driver compliance, TPS drug and alcohol programs, communication boards, and training and development programs.
• Execute onboarding processes efficiently, ensuring new hires receive a smooth and informative welcome to TPS by conducting surveys, focus groups, or interviews (e.g., 90-day reviews, office hours, and exit interviews)
• Maintain accurate HR records and data within the HRIS system and ensure adherence to established system workflows.
• Support event planning and onsite logistics for the Company’s Market of the Year, Culture Week, new location Grand Openings, Annual Leadership Summit, and other milestone events.

Knowledge, Skills & Experience Required:

• 3-5 years HR experience, preferably working with a large multi-state, frontline employee workforce
• Prior employee relations experience
• PHR or SHRM certification preferred
• Experience using an HRIS, preferably UKG
• Ability to travel a few times each quarter and on an as-needed basis, some overnight travel
• Self-starter, highly skilled in areas of attention to detail, follow-up, prioritization, and organization

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Application window is anticipated to close on or around February 15, 2026.

Any disclosed pay range is based on a consideration of neutral factors and criteria such as required qualifications, experience, education, skill, training, certifications, seniority, etc. The Parking Spot reserves the right to offer the selected candidate or applicant a salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.

At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.