Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
The Stock and Operations Supervisor is responsible for maintaining the store's inventory and stock areas as per Company standards and will support the Store Manager and / or Asst Store Manager with the operational performance of the store. This includes but is not limited to minimizing stock loss, maintaining organized records, ordering supplies, adhering to housekeeping standards, handling merchandise appropriately, controlling expenses, and safeguarding company assets by following proper inventory control procedures. Will be flexible to support the sales floor as needed and move seamlessly between function, holding high standards within both environments.
RESPONSISBILTIES
- Inspire and motivate the team by leading by example
- Ensure that all shipping and receiving functions that affect the store inventory are processed accurately and efficiently
- Maintain an orderly, neat stock and receiving area as well as the general maintenance of the store
- Ensure the accurate processing of all inbound freight, returns-to-vendors, transfers and damages based on Company policies and procedures
- Support the compliance of receiving practices with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, and record-keeping procedures
- Communicate with the corporate operations team
- Demonstrate high levels of knowledge about our products and can fully represent the brand in the store. Staff need to articulate both the new and key ranges for the season
- Be pro-active in using training tools provided Store Operations
- Responsible for opening and closing checklist
- Ensure full knowledge of cash desk procedures and processes
- Be aware of all security and health and safety issues and requirements of the store
- As a key holder for the store, ensure that all emergency calls are responded to and dealt with accordingly
- In the absence of the Store Management team, be responsible for the management of all emergency situations involving the store and team members.
- Be attentive to details and cleanliness of the boutique
- Work with Management to manage maintenance within the store in a timely manner
- Inventory control to include and not limited to delivery processing / adjustments / replenishment / transfers
- Ensure accuracy and efficiency when processing outbound deliveries, including but not limited to client orders, store to store transfers, and RTVs
- Complete quarterly OPS checklists and share action plan and results with SM / ASM
- Maintain a clean and organized stockroom
- Execute cycle counts
- Responsible for the inventory result (shrink) twice a year including preparation and execution.
- Responsible for accuracy and execution on a timely manner of all omnichannel services including but not limited to e-reservation, click and collect, messenger, engraving services
- Assist in floor moves, merchandising, display maintenance, and housekeeping
- Help solve problems and make informed decisions that affect the service, and productivity of the receiving area
- Comply with all company policies and procedures
- Assist in completing price changes within the boutique
- Participate in store meetings and training seminars as necessary
- Any other tasks as assigned from time to time by any manager
REQUIREMENTS
Minimum of 1 years of experience in luxury retail industry, management preferredPrevious retail stock / shipping / receiving experienceAbility to lift up to 50 lbsBe a team player and demonstrate ability to lead projects, tasks, etc.Be assertive, dynamic and always have a "can do" and positive attitudeBe expertly groomed at all times as appearance must be able to reflect our company and storeAbility to handle receiving operations and manage stock levels effectively, including proper handling of merchandiseStrong interpersonal, communication, organization and follow-through skillsAbility to process information and merchandise through computer systemAbility to adjust priorities and manage time wisely in a fast-paced environmentAbility to operate all equipment necessary to perform the job, including phone systems, inventory-control computer systems, and all other office equipmentAbility to work varied hours / days, including nights, weekends, and holidays as neededPhysical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth aboveDiptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
The salary offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.
Hourly Rate : $20 - $23