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Technical Inside Sales Specialist

Technical Inside Sales Specialist

ABBBirmingham, AL, US
1 day ago
Job type
  • Full-time
Job description

ABB Service Sales Representative

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to :

Service Sales Manager

In this role, you will have the opportunity to support ABB's Electrification Services Sales organization and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is : remote with the preferred living and working location being in Houston, TX, but there is flexibility anywhere in the South.

Your Role and Responsibilities :

  • Offering technical advice and solutions on inquiries from customers / channels / Sales Specialists about ABB products / systems / applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our Team Dynamics :

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role :

  • Bachelor's Degree from an accredited university or college and 2-4 years relevant work experience, or a High School Diploma / GED and a minimum of 8 years of relevant experience.
  • Experience in proposal or quote development, sales support, or order administration required.
  • General knowledge of power transmission & distribution products / systems preferred.
  • Previous experience with business-to-business customer support preferred.
  • Proficiency in Excel and / or CRM software (SalesForce preferred)
  • Bachelor's Degree in Engineering or other technical discipline nice to have.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.
  • What's in it for you :

    We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

    ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

    All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

    While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually.

    ABB Benefit Summary for eligible US employees

    [excludes ABB E-mobility, Athens union, Puerto Rico]

    Go to MyBenefitsABB.com and click on "Candidate / Guest" to learn more

    Health, Life & Disability

  • Choice between two medical plan options : A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options : Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D 100% employee paid up to maximums
  • Short Term Disability up to 26 weeks Company paid
  • Long Term Disability 60% of pay Company paid. Ability to "buy-up" to 66 2 / 3% of pay.
  • Supplemental benefits 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Parental Leave up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental / behavioral health, general health navigation and virtual health, and infertility / adoption
  • Employee discount program
  • Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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