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Account Supervisor, Health
Account Supervisor, HealthDaniel J Edelman Holdings • Austin, TX, US
Account Supervisor, Health

Account Supervisor, Health

Daniel J Edelman Holdings • Austin, TX, US
8 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises : boldness is possibility, empathy is progress, and curiosity is momentum.

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration, and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

At Edelman Health, we believe  Health is everyone’s business.  Our goal is to help our clients  confidently rise to the challenges  of our changing world. We believe Health is beyond purely physician – rather, it’s everything from self-care to prevention, diagnosis to caregiving to finding cures. We challenge our colleagues and clients alike to  embrace the new demands  of a wider set of stakeholders and to  act boldly to earn and keep their Trust .

We are seeking a dynamic and strategic Account Supervisor to join our growing team. This role is ideal for a communications professional with a strong background in healthcare who thrives in a fast-paced, collaborative environment.

Responsibilities :

  • Client Leadership : Serve as a day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication. Provide sound, informed recommendations on product milestones, data readouts, and regulatory or commercial communications.
  • Project & Account Management : Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives across product, above-brand, and disease awareness campaigns. Collaborate with cross-functional teams to drive results.
  • Healthcare Expertise : Stay informed on healthcare and pharmaceutical industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
  • Financial Management : Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
  • People Leadership : Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
  • Strategic Communications Planning : Support the creation of integrated communications plans that align with client objectives and industry best practices, including disease education, data and milestone communications, unbranded awareness, and product storytelling .
  • Media & Stakeholder Engagement : Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility. Contribute to proactive and reactive media strategies surrounding clinical data, regulatory milestones, and medical congress activity.

Basic Qualifications :

  • Bachelor’s degree or equivalent work experience.
  • Minimum 4+ years of experience in pharmaceutical or healthcare communications (agency experience preferred).
  • Preferred Qualifications :

  • Strong understanding of the current pharma and healthcare landscape, including regulatory considerations, industry trends, and key stakeholders.
  • Proven account management experience with the ability to manage multiple priorities and deadlines effectively.
  • Strong written and verbal communication skills, with experience in data storytelling, milestone planning, and crafting compelling product narratives .
  • Experience managing budgets and financials for accounts.
  • Demonstrated ability to lead and mentor junior team members.
  • Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment.
  • The ideal candidate will demonstrate fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels.
  • #LI-RK1

    An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

    DJEH offers a wide range of benefits : medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

    DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

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    Account Supervisor • Austin, TX, US

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