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Implementation Project Manager

Implementation Project Manager

Automatic Data ProcessingLouisville, KY, US
30+ days ago
Job type
  • Full-time
Job description

Implementation Project Manager I / Implementation Specialist

ADP is hiring an Implementation Project Manager I / Implementation Specialist. In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and / or merger and acquisition, from the point of sale through the transition to on-going Client Services.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity Is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

Responsibilities :

  • Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation and is the subject matter expert for all functional areas through ADP for the conversion.
  • Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify / introduce other team members who will interact directly with the client.
  • Assist client with prior recordkeeper notification and obtaining a liquidation date.
  • Provide the client with a blackout notice and explain the legal responsibilities for providing the notice to their plan participants in a timely manner.
  • Manage the transfer of plan assets and participant records by communicating directly with client's current providers and internal ADP departments.
  • Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
  • Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
  • Responsible for preparation and distribution of all applicable client conversion communication.
  • Responsible for documentation based on department standards and coordination of seamless transition to Client Services.
  • Failure to properly execute could cause significant financial impact to ADP and / or the client.
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Implementation Project Manager • Louisville, KY, US

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