Sonic Drive-In General Manager

Sonic Drive-In General Manager

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include :

Manages, trains, monitors and coaches Crew / Team members, Carhops and Skating Carhops

Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards

Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices

Performs restaurant opening and / or closing duties

Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels

Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures

Completes and maintains all drive-in restaurant employment related records and payroll records

Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

Interview and hire restaurant crew and management team members to achieve proper staffing levels

Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and / or sales trends

Develop and implement a marketing plan

Additional General Manager Requirements :

High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred

Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision

Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays

Knowledge of recruiting, interviewing and selection practices

Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

Leadership and supervisory practices and skills; effective verbal and written communication skills

Basic accounting and computer skills

Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems

Problem solving, decision-making and conflict-resolution skills

Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Job Type : Full-time

Salary : $38,000.00 to $55,000.00 / year

Experience : Restaurant 3 years (Preferred)

License : Driver's License (Required) ServSafe (Preferred)

Benefits offered : Paid time off Health insurance Dental insurance Vision insurance Retirement benefits Employee discounts Bonuses

Pay Frequency : Semi-monthly or twice monthly

What You'll Need :

Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)

High standards for self and the team

Positive attitude, especially during rushes or stressful situations

Resiliency trying different approaches to solve a problem; working to get better every day

Eagerness to learn and grow professionally and personally

Ability to prioritize and complete tasks accordingly

Excellent leadership and communication skills

Associate's degree in Business or related field preferred (subject to franchise discretion)

Willingness to work irregular hours, including nights, weekends, and holidays

The Fine Print : As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.