Field Engineer

Pay Rate : $28 - $32 / Hour

Essential Job Functions :

• Provides on-site field support to customers including installation, and servicing and repairing complex systems and equipment. This is a Window environment with many specialized systems used within the Distribution Center
• Resolves customer problems in the areas of hardware / software installation, repair, upgrade and maintenance. Resolves more complex installations and maintenance issues.
• Instructs customers in the operation and maintenance of systems / equipment.
• Ensures issues are referred to the appropriate personnel / service areas for follow up, testing and troubleshooting.
• Acts as a liaison with customers on administrative and technical matters for assigned projects.
• Performs complex analysis and prepares reports on system problem trends and issues.
• Provides leadership and work guidance to less experienced personnel.

Basic Qualifications :

Other Qualifications :

Work Environment :