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IT Business Relationship Manager
IT Business Relationship ManagerBrunswick • Pompano Beach, FL
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IT Business Relationship Manager

IT Business Relationship Manager

Brunswick • Pompano Beach, FL
30+ days ago
Job type
  • Full-time
Job description

Summary of Position:
The IT Business Relationship Manager (BRM) for Land n Sea parts and accessories distribution business serves as the strategic liaison between the Information Technology department and the Parts & Accessories Distribution business unit. This role is responsible for ensuring IT initiatives align with business objectives, driving digital transformation, and optimizing technology solutions across all distribution operations including ecommerce, warehouse management, and B2B customer interactions.


Primary Duties and Responsibilities:

Business Partnership & Leadership Engagement

  • Serve as the primary IT contact for Land n Sea leadership, establishing trusted advisor relationships with executive stakeholders and department heads

  • Participate in business planning sessions to understand strategic priorities, challenges, and growth initiatives

  • Translate business requirements into actionable IT strategies and solution roadmaps

  • Present technology recommendations, project updates, and performance metrics to leadership teams

  • Partner with the Mercury functional specific BRMs to ensure solution alignment and prioritization

Strategic Technology Planning

  • Develop and maintain a comprehensive IT roadmap aligned with business unit objectives and company-wide technology standards

  • Identify opportunities to leverage technology for competitive advantage in B2B ecommerce, inventory management, and distribution operations

  • Partner with Enterprise IT leadership to align solutions and prioritize investments

Ecommerce & Digital Solutions

  • Partner with the Enterprise Digital Delivery team to drive the optimization of B2B ecommerce platform to enhance customer self-service capabilities

  • Collaborate with business teams to improve online ordering experiences, catalog management, pricing engines, and customer portal functionality

Distribution & Warehouse Operations

  • Partner with operations teams and Distribution BRM to optimize warehouse management systems (WMS) across multiple distribution centers

  • Support technology initiatives for inventory accuracy, order fulfillment automation, and logistics optimization

Project & Change Management

  • Lead or support IT projects from concept through implementation, ensuring alignment with business requirements and successful user adoption

  • Coordinate cross-functional project teams including IT developers, business analysts, vendors, and business stakeholders

  • Manage change processes to ensure minimal disruption to operations and effective training for end users

  • Monitor project budgets, timelines, and deliverables to ensure successful outcomes

Performance & Continuous Improvement

  • Conduct regular business reviews to assess technology effectiveness and identify improvement opportunities

  • Gather feedback from business stakeholders and end users to drive continuous enhancement of IT services

  • Support incident resolution and escalation processes for critical business systems

Basic Qualifications:

Experience

  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field; advanced degree preferred

  • 7+ years of experience in IT roles with progressive responsibility, including at least 3 years in business relationship management, business analysis, or similar client-facing positions

  • Demonstrated experience in B2B business environments, preferably in distribution, wholesale, or supply chain industries

  • Experience with multi-warehouse distribution operations and associated technologies (WMS, TMS, ERP)

  • Proven track record of successfully delivering complex IT projects in operational business environments

Technical Knowledge

  • Strong understanding of enterprise systems including ERP platforms (Oracle, Microsoft Dynamics, or similar), warehouse management systems, and ecommerce solutions

  • Familiarity with integration technologies, APIs, EDI, and data exchange protocols common in distribution networks

  • Knowledge of supply chain management concepts, inventory optimization, and order fulfillment processes

  • Awareness of emerging technologies such as automation, AI/ML applications in supply chain, and cloud solutions

Business Acumen

  • Ability to analyze business processes and identify opportunities for technology-enabled improvement

  • Experience with business case development, ROI analysis, and technology investment justification

  • Understanding of parts and accessories industry dynamics is highly desirable

Skills & Competencies

  • Exceptional communication skills with ability to translate technical concepts for non-technical audiences and business requirements for technical teams

  • Strong relationship-building capabilities and executive presence to interact confidently with senior leadership

  • Strategic thinking with ability to balance long-term vision with short-term operational needs

  • Analytical mindset with problem-solving orientation and attention to detail

  • Change management expertise with ability to drive user adoption and manage organizational resistance

Preferred Qualifications

  • Professional certifications such as PMP, ITIL, Business Relationship Management Professional (BRMP), or similar credentials

  • Knowledge of automotive, industrial, or aftermarket parts distribution preferred

  • Experience implementing or upgrading major enterprise systems in distribution environments

Personal Attributes

  • Customer-focused mindset with commitment to delivering value to internal business partners

  • Collaborative approach with ability to work effectively across organizational boundaries

  • Adaptability and resilience in fast-paced, changing business environments

  • Proactive and self-motivated with strong initiative and ownership mentality

  • Ethical conduct and sound judgment in handling sensitive business information

The anticipated pay range for this position is $118,400 - $174,000 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found .

Why Brunswick:

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we’re proud of being recognized for making a splash with !

About Brunswick:

Brunswick Corporation is a leader in the marine industry, and we’re looking for people just like you to take part in the movement towards better boating for all. We rely on the thoughtful input of people from all backgrounds to create compelling, innovative products for our customers around the globe. As such, diversity, equity, and inclusion are priorities in the enduring culture of our company. As a world leader in emerging recreational products and technologies, when you join our team, you become part of some of the most innovative, forward-looking brands in the marine industry today.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact for support.

For more information about EEO laws, - click

and Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or .

#Brunswick Corporation - Mercury Marine
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IT Business Relationship Manager • Pompano Beach, FL

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