Lead Teller - Lake Jackson

Lead Teller - Capital City Bank - More than your bank. Your banker.

Hours :

Monday - Friday 40 Hours

General Summary

This is an entry level supervisory position that manages Teller associates in conformance with established Bank policies and procedures. Responsible for the efficient operation of the Teller area. Ensures clients are served promptly and the Teller line balances at the end of each day. Provides leadership in delivery of consistent, predictable and exceptional client experiences and refers additional services and products to clients. Motivates and leads team to achieve goals and objectives. Supports all aspects of the office in union with the Client Experience Manager (CXM) while leading through influence and driving the associate experience. Partners with Client Experience Manager, Internal Control Specialist (ICS) and Regional Experience Manager (RXM) to achieve service and sales goals of office. Responsible for own Teller drawer.

• Lead Teller I will manage or have oversight of 3 or less associates working in the teller capacity.
• Lead Teller II will manage or have oversight of 4-6 associates working in the teller capacity.
• Lead Teller III will manage or have oversight of 7 or more associates working in the teller capacity.

All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.

Principal Duties and Responsibilities

Employer determines the essential functions of the job.

All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.

Associated Duties

Knowledge, Skills and Abilities (KSA) Required

The following KSAs are usually acquired through post high school education with 2 years supervisory or 1 year management experience.

Education

High school diploma or equivalent.

Working Conditions

Capital City Bank associates are our greatest asset. We offer the following benefits :

EOE / Protected Veterans / Disabled / Drug Free

The above declarations are not intended to be an "all-inclusive" list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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